This position is located at Leisure Travel Services at Schofield Barracks Hawaii (Island of Oahu). Leisure Travel Services provides exceptional military rates for numerous attractions throughout Hawaii and beyond. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
MINIMUM CRITERIA: 1. Experience which involved dealing with the general public and performing financial transactions. HIGHLY QUALIFIED CRITERIA: 1. Proven work experience and extensive knowledge of all Hawaiian Islands, including accommodations, attractions, and activities. Ability to provide advice to customers regarding where to stay, what to see, and what to. 2. Demonstrated experience and knowledge in booking travel arrangements with airlines, hotels, car rentals, and cruise lines via phone or online for both Hawaiian Islands and abroad travel. 3. Must possess effective communication skills with customers and reservation agencies. Experience advising guidelines and requirements. 4. Proven ability to deliver exceptional customer service and maintain client satisfaction. 5. At least one (1) year of experience using computer programs, point-of-sale (POS) systems, or reservation system. NOTE: To be evaluated as a highly qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under both minimum criteria and highly qualified criteria above. Applicants who meet both minimum criteria and highly qualified criteria will be referred to the selecting official for consideration first.
Provide patrons with comprehensive information regarding available leisure activities, including tours, sporting events, theaters, and special events.
Assist individuals in planning travel itineraries not requiring commercial transportation, including securing hotel reservations and other local services.
Maintain and organize brochures, price listings, and related information for customer use. Ensure the availability and accuracy of informational materials.
Receive payments, issue receipts, and document business transactions accurately and promptly.
Perform related administrative duties to ensure smooth operation and customer satisfaction.