Design Sales Consultant, Ann Sacks

Created at: January 07, 2025 00:04

Company: KOHLER

Location: Troy, MI, 48007

Job Description:

Opportunity
At Ann Sacks, our Design Sales Consultants (DSCs) are the
heart and soul of our success in the luxury interiors industry. As the
welcoming face of our brand, DSCs inspire the industry’s top designers and
social media influencers to transform their most important spaces with our
world class selection. 
DSCs play a pivotal role in driving sales through engaging and impactful
interactions, and business development skills. Whether meeting with homeowners
in our stunning showrooms, collaborating with trade professionals in their
design studios, or making virtual presentations to support client projects,
DSCs showcase their exceptional ability to connect and build lasting
relationships. They are dedicated to cultivating a thriving book of business
with both current and potential clients across assigned territories or business
segments. Success in this position is measured through achievement of net
order/sales goals, client satisfaction, and overall brand stewardship. 
Specific Responsibilities
 Customer Service
Contribute
to an inclusive, welcoming, and gracious work environment for colleagues
and clients.  
Offer
prompt, friendly, and gracious service, balancing appointments and walk-in
traffic to ensure client satisfaction and deliver sales
results.  
Maintain
an organized and aesthetically pleasing showroom environment. 
Drive & Manage Sales Process
Conduct
outside sales calls, with a focus on targeted top-selling and
high-potential accounts, marketing new and featured products. 
Leverage
Salesforce to manage customer relationships, interactions, leads and
opportunities to demonstrate an accurate pipeline. 
Follow
up on leads / quotes regularly to close business, processing paperwork
accurately.  
Create
and execute marketing plans and in-store events. 
Collaborate
with Customer Care team to track orders and ensure quality service. 
Continuous Learning  
Develop
detailed knowledge of all product lines and features, utilizing internal
resources and peer network to establish expertise.  
Participate
in internal training sessions and online learning to enhance product
knowledge, and job skills such as presenting, negotiating, and closing
sales.  


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