Job Description
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core,
optimize
their operations, accelerate revenue
growth
and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately
750,000 people
serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional
expertise
and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders,
partners
and communities. Visit us at

www.accenture.com

.
 

Strategy & Consulting:

We work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional
expertise

is
supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
 

You are…

 
As a member of Accenture’s healthcare team, you’ll be part of a team of health advisory professionals. From rapid deployments to entire transformations, you’ll deliver leading edge Customer Engagement strategy and operations capabilities to our healthcare clients.
 
 
 
As a Health Customer Engagement Manager, your primary responsibilities will include: 
Leading project workstreams in Customer Experience Transformation projects, ranging from business transformation to technology design and implementation.
Coaching junior team members in the development of deliverables, use of key methodologies/tools, and management of client expectations/relationships
Managing key client stakeholder relationships and communications at the workstream level throughout the project. Facilitating complex meetings, presentations and workshops to build client commitment for the change.
Leading components of consulting transformation work, including: assessments, business case and roadmap development, operating model and business process design, use case / business requirement development, and complex implementation efforts.
Working with Health Consumer Experience executives to develop points of view, thought leadership, and capabilities that grow Accenture’s health consumer experience business.
 

Why should I join the Accenture Health team?

Innovate every day.

Be at the forefront of designing and delivering customer engagement solutions that push boundaries and create new opportunities for our clients. 

Lead with the industry’s best

. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 200 clients to deliver healthcare transformation to meet the diverse needs of patients and members.
 
 

Learn and grow continuously.

Harness unmatched training and professional development to help you build and advance your health, consultative and delivery skills. Access learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring when you need it. 

Travel

As needed, up to 80%, depending on business need and client requirements.