Sales Assistant, Premier Partners

Created at: January 14, 2025 00:08

Company: KOHLER

Location: Portland, OR, 97201

Job Description:

Opportunity
The Sales Assistant - Premier Partners contributes to provide
sales and product related support to the Ann Sacks dealer channel “Premier
Partners” Meeting or exceeding service level standard through providing timely,
accurate and gracious service to the Premier Partner businesses and their associates.
Specific Responsibilities
Act as primary point of contact for general inquiries, product inquiries, pricing or quote request and order or product status request for the Priemer Partner channel. Manage the Partner inbox to ensure proper routing of requests based on need.
Qualify projects via collecting required project details and create related Salesforce opportunities. Maintain document retention, storage standards for related partner project paperwork.
Process client purchase orders auditing for accurate pricing, proper approvals and project details prior to final quote submission for management and/or client approval.
Monitor open orders report weekly and provide status updates to our partners including ETA changes tracking.
Provide partners with support on how to utilize the partner website including functionality, locating documentation, following SOP’s, while ensuring partner team have information needed to self-serve via this site.
Partner with internal team to support Premier Partner initiatives such as product launch, display, sample programs and client account maintenance such as tax exemption status validation, accounts receivables and partner contact updates.
Establish and maintain successful relationships with internal departments and team members to learn the business and facilitate timely and effective service for our clients.Assist with
special projects as assigned. Such as creation and documentation of processes, business
data or systems reporting, administrative support, partner website updates, business
process changes and/or testing.   


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