Created at: January 14, 2025 00:34
Company: Accenture
Location: Austin, TX, 73301
Job Description:
We Are
Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA).
Visit us here
to find out more about Accenture's Salesforce practice.
You
Are
A Salesforce Delivery Lead in the travel industry. You thrive in a team setting where you can use your prodigious creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication, people, and management abilities to bring out the best in team members. Working in an information systems environment makes you more than happy.
The Work
Lead Salesforce.com implementation engagement for loyalty management/travel and provide engagement leadership: Assess engagement performance, risks, issues and impact on solution and service delivery commitments, client relationships, etc.
Own development of plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations.
Create an integrated project plan from the individual project plans, showing the high-level flow of project milestones and dependencies across projects. Use the plan to rebalance work and manage variances across projects.
Lead business and functional requirements definition and prioritization/scoping of requirements
Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities.
Monitor all issues that affect the team, project, or program and potential risks.
Manage program/project’s financial, resource strategy and contingency
Disseminate best practices on solution positioning and delivery
Build and maintain high performance teams
Support pre-sales activities inclusive of participating in sales calls and proposal development
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.