Created at: January 15, 2025 00:00
Company: KOHLER
Location: New York, NY, 10001
Job Description:
Opportunity
At Ann Sacks, our Design Sales Consultants (DSCs) are the heart and soul
of our success in the luxury interiors industry. As the welcoming face of our
brand, DSCs inspire the industry’s top designers and social media influencers
to transform their most important spaces with our world class selection.
DSCs play a pivotal role in driving sales through engaging and impactful
interactions, and business development skills. Whether meeting with homeowners
in our stunning showrooms, collaborating with trade professionals in their
design studios, or making virtual presentations to support client projects,
DSCs showcase their exceptional ability to connect and build lasting
relationships. They are dedicated to cultivating a thriving book of business
with both current and potential clients across assigned territories or business
segments. Success in this position is measured through achievement of net
order/sales goals, client satisfaction, and overall brand
stewardship.
Specific Responsibilities
Relationship & Business Development
Develop new relationships and
business for Ann Sacks to meet/exceed sales goals.
Make outside sales calls to develop and grow client base, promoting brand
awareness and new products.
Demonstrate persistence and
tenacity to reactivate dormant accounts, follow up on leads, and develop a
healthy pipeline of business.
Network with the professional
trade through involvement in associations, meetings and events; including
in-store events.
Customer Service
Contribute to an inclusive,
welcoming, and gracious work environment for colleagues and
clients.
Offer prompt, friendly, and
gracious service, balancing appointments and walk-in traffic to ensure
client satisfaction and deliver sales results.
Maintain an organized and
aesthetically pleasing showroom environment.
Drive & Manage Sales Process
Conduct outside sales calls,
with a focus on targeted top-selling and high-potential accounts,
marketing new and featured products.
Leverage Salesforce to
manage customer relationships, interactions, leads and opportunities to
demonstrate an accurate pipeline.
Follow up on leads / quotes
regularly to close business, processing paperwork accurately.
Create and execute marketing
plans and in-store events.
Collaborate with Customer
Care team to track orders and ensure quality service.
Continuous Learning
Develop detailed knowledge of
all product lines and features, utilizing internal resources and peer
network to establish expertise.
Participate in internal
training sessions and online learning to enhance product knowledge, and
job skills such as presenting, negotiating, and closing sales.