This position is located within the Department of Homeland Security (DHS), ICE, Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC); Office of the Deputy Assistant Director (DAD) of Health Systems Support (HSS), and IHSC Special Operations Unit (ISOU). This is a supervisory position. This position is only open to USPHS officers who are currently IHSC employees. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
COMPETENCIES: Leadership Skills Superior oral/written communication skills. Active Listening Skills. Strong Emotional Intelligence Work independently, as well as in a team-centered environment. Able to operate under pressure. Demonstrates a positive attitude. Reading Comprehension. Demonstrates strong interpersonal skills. Demonstrates strong organizational and time management skills. Demonstrates strong complex problem solving, judgment and decision-making skills. Integrity/Honesty. Cultural Competency. Diplomatic skills in communication and presentations. Sound clinical skills to provide chronic and first responders patient care. PHYSICAL DEMANDS: This is a hazardous duty position requiring extended flying time, extended sea operations, and frequent foreign country travel. This hazardous duty position requires extensive time with noncitizens in small and confined spaces, such as in aircraft, sea vessel or ground vehicle. Required to jog/fast walk up to ¼ mile. Must be able to lift, push, or carry 30 pounds. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured, aging noncitizens or staff exiting the buildings, aircraft, sea vessels and ground vehicles. Must be able to see, hear and smell with aids if necessary Must easily alternate between kneeling and standing. Must perform duties in a stressful and often austere environment without physical limitations. Sitting and/or standing for extended periods of time (8 Hours or more). Performing repeated bending motion. Above average manual dexterity for computer operation. Phone and computer use for extended periods of time. Pass an FAA Class III Flight Physical.
DUTIES AND RESPONSIBILITIES: Interpretation and translation of policies, regulations, laws and practices within the scope of the employees' duties. Provides direct supervision, tasking, programmatic and individual evaluation of the assigned staff and others as directed by the Unit Chief. Provides guidance and assists overseeing ISOU's programs (Medical Air Operation, Ground Operations, MIO-USCG Support, Special Operations Reserve (SOR), ISOU Training, Sustainment Training, First Responder Continuity Training, Altitude Physiology/Aerospace Medicine Continuity Training, Clinical Practice, Aircrew Training, Crew Safety, Logistics/Supply, Medical Equipment, Public Health Information, Transport Safety & Quality, Medical Records, Peer Review, Credentials, Communication, Awards and Base Leads Programs) and within the mission, vision, and goals of the organization. Serves as an expert in programs development, expansion, and sustainability. Provides guidance to professional and technical staff in areas of program planning, development, and evaluation. Incumbent will develop and carry out a plan for evaluating program efficiency, effectiveness, and currency. Maintains a deployable status 24/7 in support of IHSC Special Operations missions to include: Air Operations, Ground Operations, and Sea Operations with maximum of two sea deployment as needed by USCG. Provides mentoring and career development strategies to all assigned officers. Remains flexible and able to adapt to sudden changes in schedules and work requirements which may mean cancellation of leave if it interferes with unexpected missions or trainings. Must be able to travel 50% of the time or more as required. Assists with compiling monthly reports for submission to IHSC HQ. Participates in IHSC supervisory, programmatic meetings and training as assigned. Complete yearly performance evaluations for Special Operations base leads and program managers as assigned by the Unit Chief. Serves as a team member for analysis of established protocol practices, identifies areas of improvement and collaboratively drafts comprehensive recommendations for improved efficiency of essential mission components. Serves as an expert in program development and expansion (e.g., Medical Air Operations, Training, Ground Operations and MIO). Assists with preparing and delivering presentations to professional, academic, and special interest groups with expert knowledge, serves as an authority on national and international health care trends and a variety of health care service delivery issues. Analyzes health care, programs, transport and prehospital industry trends of related special population groups and mission sets. Assists in developing and implementing policies and guidelines to improve first responder health services, program delivery, and flight medicine to all assigned programs, projects and population needs. Assists Unit Chief in evaluating program goals and objectives, priorities, and activities in ISOU operations, program progress, and changing health needs and demands. In this regard, the incumbent develops and monitors an implementation plan in support of overall program goals and ICE needs. Represents the ERO/IHSC Special Operations, in the Unit Chief's absence, to other federal and non-federal agencies, grantees, and advocacy organizations, to ensure a coordinated effort in improving health care to the nation's special populations. Works with representatives of state and local health agencies, as well as professional and community-based organizations when indicated to succeed in a common designated operation. Serve as a major focal point for the exchange of information. Mastery of managerial and administrative practices including interpersonal and communication skills needed to interact with multiple federal agencies, military, state and local governments. Incumbent (RN or APP) serves as Medical Aircrew Member and first responder during ICE removal missions. Provides direct patient care for individuals in ICE custody, IHSC clinics, or during DHS missions in accordance with agency procedures, nursing guidelines, and/or clinical protocols. The incumbent works in small aircrafts, business jets, large airliners, or helicopters, which may be civilian, military and U.S. government local, state, or federal assets. Incumbent serves by providing direct patient care on land, air or sea, to noncitizens as identified in USCG Migrant Interdiction Operations and emergency medical care to U.S. Coast Guard staff in accordance with agency procedures and guidelines while shipboard. Must attend all assigned trainings and courses providing clinical, operations and leadership/managerial knowledge and skills.