Supervisory Recreation Fee Specialist

Created at: January 21, 2025 00:04

Company: National Park Service

Location: West Glacier, MT, 59936

Job Description:

Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will be in nonpay status from approximately 11/30-12/13, and you will be pay status for the remainder of the year. Open to the first 50 applicants or until 02/03/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
All qualifications must be met by the closing date of this announcement-02/03/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate (1) the nature of the duties and responsibilities for each position, (2) starting and ending dates of employment (month/year), and (3) the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: SPECIALIZED EXPERIENCE: At least one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. GS-07 "technical" work alone is not qualifying for this series. You must provide hours per week and from/to dates on your resume .Examples of qualifying specialized experience may include: supervising a staff of subordinates and supervisors related to a fee collection operation, overseeing a fee collection operation, handling, tracking, and depositing money, selling entrance passes, issuing fee waivers for special use groups, programming or operating fee collection equipment such as cash registers, bill counters, credit card machines, and traffic counters, performing general administrative functions and providing customer service. -OR- EDUCATION: Successful completion of a master's degree or equivalent graduate degree or successful completion of at least two full years of progressively higher-level graduate education leading to such a degree in a directly related field such as business administration, finance, accounting, or other closely related subjects OR LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills and abilities necessary to do the work. You must provide a copy of your transcripts that demonstrate graduate level coursework at the time of application. See Education section for more information. -OR- COMBINATION: Successful completion of a combination of education and experience as described above. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants. To combine education and experience, first take percentage of required graduate education. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must provide a copy of your transcripts that demonstrate graduate level coursework at the time of application. See Education section for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Assist the park's Revenue & Fee Program Manager oversee a large and complex wilderness permits fee collection operation on a day-to-day basis. Oversees the collection and security measures for several hundred thousand dollars in park revenue annually. Ensures that proper collection, remitting and security measures are relevant, up-to-date, and adhered to. Directly supervises 16 seasonal positions. Develops performance plans and evaluates employee performance and initiates performance-based awards and disciplinary actions as appropriate. Recruits, interviews, and selects candidates for any vacant position. Ensures that all subordinates are oriented with the NPS mission, Fee Branch goals, park resources, facilities and regulations in order to provide information to visitors. Ensures that visitor service and safety are the top priorities of the fee collection operation. Develops a pro-active and informative approach to visitor services and actively monitors services to make improvements. Serves as technical subject matter expert on RM-22a guidelines and park management goals and objectives regarding wilderness permits operations and fee collection. Provide guidance to all wilderness permit stations and resolve complex fee collection issues including Recreation.gov. Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency duties. Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations Duties will be developmental in nature when filled below the full performance level.


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