We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene,
we’re
the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning.
We’re
building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). 

Visit us here

 to find out more about Accenture's Salesforce practice.
 

You Are

A strong Salesforce
EUC (Energy and Utilities Cloud)
Technical Architect with strong leadership skills and a talent for shepherding projects along in
a timely
and efficient manner so that companies can do more. Communication and relationship-building skills? You have both in spades and you use them to
identify
requirements, craft solutions, and get clients to green light proposals.
You’re not daunted by sophisticated problems, thanks to your next-level analytical, organizational, and time-management skills, and you are extraordinary at bringing out the best in team members.
 

The Work

Lead and
facilitate
discovery and scoping sessions with clients
 

Understand client business process and potential constraints (budget, timeline,
expertise
, etc.) to define
optimal
and reasonable project scope and expectations
 

Create and defend solution estimate and SOW
 

Incorporate past experiences, business savvy, creative and out-of-the-box thinking in designing solutions; offer multiple, potential solutions
 

Coordinate with Technical Architects/CTA's, integration, and data consultants, and others, as needed, for specific technical design requirements
 

Provide recommendations on third-party applications
 

Handle expectations with clients, Accenture colleagues, as well as SFDC and other 3rd parties - i.e., be able to influence and guide towards successful outcomes
 

Disseminate standard methodologies on solution positioning and delivery.
 

Own the solution and provide architectural oversight of the solution throughout the project
 

Provide guidance and advisory support to project team on implementation approach and sophisticated configuration issues
 

Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope
 

Work with project team to develop and
validate
estimates to support any Change Orders
 

Participate in project status meetings, as requested by the Delivery Lead/Project Manager
 

Contribute to estimating and SOW templates for future phases
 

Lead business and technical requirements definition and prioritization/scoping of requirements.
 

Understand SFS Scheduling and optimization configuration, out-of-box capabilities and configuration of scheduling policies, work rules & Service Objectives
 

Understand Field Service Mobile app capabilities, including offline architecture, capabilities and how to complement it with other supporting architecture including Salesforce Mobile app and third-party mobile applications
 

Understand SFS resource management, contractors, timesheets, operating hours, shifts, primary and secondary territory setup. inventory management (return, request & track)
 

Understand API capabilities to integrate in and out of Salesforce and SFS API capabilities
 

Understand Salesforce Field Service (SFS) architecture, Work Order and Service Appointment life cycle, bulk scheduling, dispatch,
unschedule
. Preventive maintenance and configuration of Dispatcher Gantt
 

Maintain and coordinate communication with the customer throughout each project.
 

Mentor more junior team members in business analysis, project management, and Salesforce.com best practices.
 

Travel may be
required
for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.