This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Health Systems Support, Health Operations Unit (HOU). This is a non-supervisory position. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
PHYSICAL DEMANDS: This position is considered hazardous duty in a detention setting. Required to walk unaided at a normal pace for up to 5 minutes and maintain balance. Required to jog/fast walk up to ¼ mile. Requires physical exertion such as lifting objects greater than 30 pounds. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured, or aging detainees or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self). Must be able to see, hear and smell with aids if necessary. Must be able to lift, push, or carry 30 pounds. Must perform the duties of my job in a stressful and often austere environment without physical limitations.
DUTIES AND RESPONSIBILITIES: Administration: Works collaboratively with the health services administrator as the subject matter expert and key advisor in the day-to-day management, development, implementation and monitoring of the following IHSC programs of responsibility: accreditation readiness and standards compliance, risk management (RM), and quality improvement (QI). Serves as a key member of IHSC national risk management and quality improvement program initiatives, not limited to attending regional/national meetings. Monitors, reviews, coordinates, and ensures complete and timely reporting of accreditation readiness and standards compliance, risk management, and quality improvement activities. Conducts data/trend analysis and implement improvement strategies establishing timeframes for continued monitoring concerning all programs of responsibility. Secures and maintains all files and information concerning all programs of responsibility in accordance with all established policies, procedures, and regulations. Develops and maintains accreditation readiness and standards compliance; risk management; quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response local operating procedures as applicable and in coordination with FHSO, FTO, and IPO. Forwards revisions and updates to HSA for approval. Ensures accreditation readiness and standards compliance. Provides policy, records, or other documentation concerning all programs of responsibility as required by investigators. Serves as federal fit tester conducting fit testing for federal staff. Ensures all staff meets annual fit testing requirement. May be asked to perform duties of the FHSO programs of responsibility: infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response when needed. May be asked to serve as an acting HSA or AHSA when needed. Travel required up to 25% as directed by the chief of Health Operations Unit. Accreditation: Monitors and reviews established performance indicators for compliance with national IHSC policies and applicable standards. Collaborates with the HSA and AHSA in performing assessments of the health unit for accreditation under the appropriate standards and ensures the preparation of the health unit for any accreditation the facility undergoes. Prepares the facility for accreditation/re-accreditation audits. Ensures compliance standards, including updates on national and local policies and procedures, are disseminated appropriately to staff in a timely manner. Develops recommendations for improvements and success action plans (SAPs) if deficiencies are recognized during accreditation audits and health systems assessments. Participates in the Quality Review Process (QRP) to include performing self-assessments and pre-audit reviews and observations. Serves as liaison between investigators and facility staff and arranges interviews. Risk Management: Provides leadership and oversight of the local risk management program including develop, coordinate, implement, and monitor associated tasks and duties. Assists HSA and AHSA with the investigation of incident reports and adverse events. Conducts data/trend analysis, develops action plans, implements improvement strategies establishing timeframes for continued monitoring, monitors effectiveness of change, and modifies action plans as needed to yield positive outcomes. Prepares facility responses to correct the identified process issues and reporting findings/recommendations in writing through established chains of communication within specified timeframes. Obtains HSA and AHSA approval prior to submission. Quality Improvement: Provides leadership and oversight of the local QI program including develop, coordinate, implement, and monitor national and local performance measures, associated tasks, and duties. Chairs the local QI committee meetings. Conducts data/trend analysis and implements improvement strategies establishing timeframes for continued monitoring. Completes quarterly and annual reports and communicates findings to staff in a timely manner. Identifies, conducts, analyzes, and evaluates studies. Educates staff on rationale, procedures, and subsequent process changes in a timely manner. Reports findings, recommendations, and education in writing through established chains of communication within specified timeframes. Training: Provides leadership, oversight, staff training and education on compliance with standards and accreditation, risk management, and quality improvement. Assists HOST FHPM with new FHPM orientation as needed. Coordinates with FTO on all trainings. Obtains HSA and AHSA approval prior to implementation. Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion. Other duties as assigned.