The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for Congress. We accomplish our mission by providing objective and reliable information and analysis to the Congress, to federal agencies, and to the public, and recommending improvements, when appropriate, on a wide variety of issues to make government work better. This vacancy is for Summer internship positions. The anticipated start dates begin in May 2025.
All qualification requirements must be met by the start of the internship. To qualify for the GS-7 level, you must be enrolled in a Graduate degree program and meet one of the following: 1. Have a bachelor's degree with superior academic achievement (defined below) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR 2. Have a bachelor's degree with superior academic achievement (defined below) that provided a minimum of 24 semester hours in one or more of the IT-related fields identified above, and required the development or adaptation of applications, systems or networks; OR 3. Have 18 to 35 semester hours or 27 to 53 quarter hours of graduate level education in one or more of the fields identified above; OR 4. Have one year of specialized experience at the GS-5 level or equivalent. Specialized experience is defined as performing routine or practical work related to the management, technical support, operations, or deliverability of computer technologies and services to end-users. In addition, have IT-related experience demonstrating each of the following four competencies: Attention to Detail - demonstrates the ability to take thorough notes, prepare accurate written summaries, and synthesize information and drawing preliminary conclusions; Teamwork - demonstrates the ability to collaborate and work effectively in a team-based setting Written and Oral Communication - demonstrates the ability to conduct and participate in meetings, and present information in writing and orally to team members, management, and stakeholders; and Problem Solving - demonstrates the ability to apply analytical methods to identify patterns, trends, or irregularities, and to assess evidence to develop findings and recommendations for improvement. Superior Academic Achievement is defined as: a) Class Standing - upper third of the graduating class based on completed courses in the college, university, or major subdivision; b) Grade Point Average - 3.0 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc., you cannot qualify based on GPA; c) Election to membership in a national scholastic honor society (note: freshman honor society cannot be used to meet the requirements of this position). (If qualifying based on class standing or honor society membership, provide appropriate documentation). NOTE: You must be a current student enrolled in a graduate program seeking a degree from an accredited educational institution on a full or half-time basis. If at any point during the internship (and for any reason) your status as a student changes to that of a non-student, your internship will be terminated.
This internship opportunity is located in the Office of Information Systems and Technology Services (ISTS)/ IT Management Division (IMD)/ Digital and Cloud Division (DCD)/ Information Security Division (ISD) / Software Factory Division (SDF)- works closely with stakeholders, including management, agency executives, and subject matter experts (SME), to develop views of the agency's strategy, information, processes, and IT assets. Team members lead strategic technological planning to achieve business goals by prioritizing technology initiatives in collaboration with other teams and coordinating the evaluation, deployment, and management of current and future technologies. Specific duties include: Support IT investment analysis and decision making in support of business priorities. Obtain an understanding of the GAO IT governance process to capture changes to the technology architecture. Perform duties associated with technology data analysis, maintenance, and publication of roadmaps. Solicit and collaborate with stakeholders for updates to the strategic initiatives sequencing plan. Capture, analyze, and report quantitative measures. Attend and collaborate in Enterprise Architecture meetings. Execute self-study and professional research related to enterprise architecture standards and new technology related to the IT Strategy and/or GAO business requests. Note: ISTS is hiring IT Interns within the following offices: Information Security Division (ISD): Assist with review and updates to Cybersecurity processes within the Security Operations Center (SOC), Cybersecurity Compliance, and ICAM services. Digital & Cloud Division (DCD): (1) Assist standardization and documentation of branch and/or product line delivery frameworks (2) Assist documentation of Cloud Operations and Cloud Engineering opportunities, in relation with our scope of work and in collaboration with existing personnel. (3) Assist taking meeting notes and documenting action items for Solution Architecture, Operations and Engineering efforts for federal employee oversite. Information Technology Division (IMD) - works closely with stakeholders, including management, agency executives, and subject matter experts (SME), to develop views of the agency's strategy, information, processes, and IT assets. Team members lead strategic technological planning to achieve business goals by prioritizing technology initiatives in collaboration with other teams and coordinating the evaluation, deployment, and management of current and future technologies. Software Factory Division (SFD) : (1) Assist standardization and documentation of branch and/or product line delivery frameworks (2) Assist documentation of user and customer experience (UX/CX) opportunities (3) Assist exploration of artificial intelligence (AI) capabilities.