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Basic Requirements: Applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail Customer Service Oral Communication Problem Solving AND Band IIA Must be a full-time or part-time GAO employee on a permanent appointment. In addition, applicants must meet either of the two following criteria by May 18, 2025 (effective date of the promotions): (1) have a minimum of 104 weeks of GAO experience, equivalent to at least the next lower band level (PE-I, PA-I, PT-II, PT-I, AC-III, AC-IV), in a position focused on conducting research, quantitative and qualitative analysis, or program evaluations; or (b) have 78 weeks of GAO experience, equivalent to at least the next lower band level (PE-I, PA-I, PT-II, PT-I, AC-III, AC-IV), in a position focused on conducting research, quantitative and qualitative analysis, or program evaluations, and have a minimum of 52 weeks of directly related work experience prior to starting work at GAO by May 18, 2025. In addition to meeting the requirements listed above, ALL applicants must meet the following 2 selective placement factors: (1) Extensive experience and demonstrated abilities in analyzing key aspects of automated information systems, such as development, acquisition, testing, operation, and maintenance. (2) Extensive experience and demonstrated abilities in analyzing elements of one or more of the following information technology domains: information security, enterprise architecture, information management, investment management, and telecommunications.
Band IIA employees apply mastery of audit and evaluation design and implementation to highly complex tasks, assignments, and projects. Band IIA staff plan and carry out assignments with substantial independence, resolving most conflicts, coordinating with others as needed, and keeping the supervisor or project leader informed of progress and potentially controversial matters. Assignments often require Band IIAs to use initiative in deviating from standard methods and to analyze a variety of unusual problems. Completed assignments affect a wide range of GAO activities or the operations of other agencies. Duties of Band IIA staff involved in engagement execution include, but are not limited to, the following: Supports engagement execution, including responsibility for engagement stages through design, data collection and analysis, message development, and drafting segments of products that are technically complete and appropriately targeted to the audience; Supports teamwork, collaboration, coordination, and matrixing by developing productive relationships with internal and external parties; Leads low-risk engagements where scope, methodology, and client needs are well defined; Prioritizes the team's work when leading, ensuring quality and value for all segments or products; Assists Designated Performance Managers in coaching and mentoring staff by giving input for rating performance, recognizing high performance, addressing performance problems, providing feedback, and recommending developmental opportunities when leading engagements; and Ensures work is done according to professional standards and GAO's core values and policies.