Serves as an Operations Supervisor in a Level 9 terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.
Specialized Experience: (1) Must have held an FAA 2152 FG-14/FV-J or above regional or headquarters position for at least 1 year (52 weeks); OR (2) Must have been facility rated or area certified for at least 1-year (52 weeks)in an ATS facility. NOTE: An employee who has been facility rated or area certified for at least 1-year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position; OR (3) Must have held an MSS position for at least 1-year (52 weeks) in an ATS facility. Qualifications must be met by the closing date of the vacancy announcement.
Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.