Customer Services Relations Assistant NF-01

Created at: February 11, 2025 00:25

Company: Army Installation Management Command

Location: Schofield Barracks, HI, 96857

Job Description:

This position is located at LEILEHUA GOLF COURSE, SCHOFIELD BARRACKS, HAWAII. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
MINIMUM QUALIFICATIONS: 1. Related experience as described above. 2. Must possess excellent customer services relations skills in order to communicate tactfully in attending to the needs of guests and enforce the various policies, requirements and rules of the facility for which employed. 3. Must be able to operate and use the various safety and other electronic and automated equipment involved in providing to the well-being of guests and the protection and safety of employees and government property. Note: Resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications criteria above to be considered for this job position.
Performs customer service relations work that contributes toward the well-being of guests and the protection and safety of other employees and government property.
Checks membership cards of persons desiring entrance to the facility. Uses tact and diplomacy to deny entrance to unauthorized personnel and to those whose dress or manner does not meet prescribed standards.
Ensures that patrons comply with applicable rules and standards. Maintains prescribed area in a clean and orderly manner. Ensures compliance with fire, safety, and security standards.
Maintains prescribed area in a clean and orderly manner. Familiarizes self with calendar of events in order to inform patrons of scheduled activities.
Provides security at designated areas by patrolling the premises to prevent unauthorized access. Performs routine security checks to ensure buildings, gates and equipment are properly locked or secured.
Maintains log of authorized visitors and checks to ensure visitors are authorized entry. Uses tact and diplomacy to deny entrance to unauthorized personnel. May operate a motor vehicle.


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