Content Management Support Senior Analyst

Created at: February 13, 2025 00:07

Company: Accenture

Location: Mountain View, CA, 94035

Job Description:

Accenture Flex
offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an
Accenture Flex
employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources.
Accenture Flex
employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
“This position is part of a bargaining unit.”
Business Analyst and/or Tech Delivery experienced resource having in depth knowledge of the software lifecycle and client facing experience
Manage and track end to end lifecycle of Brightspot projects and Buganizer bugs
Participate in Quarterly Project Meetings (QPM)/launch meetings to help strategically plan product launches and identify scope
Understand project requirements and impact to better create and plan projects based on scope, priorities, SLAs. capacity and publishing commitments
Manage and ensure corpus safety process is followed
Closely work with PT to manage capacity, meet requirements and timeline with quality
Act as liaison between stakeholders and OT addressing requirement clarifications impacting projects
Ensure adherence to SOP at all times
Conduct high level content review to verify scope has been implemented
Point of Contact of stakeholders and PT during day of publishing
Conduct and direct publishing activities including roll backs as necessary
Maintain POD related documents at all times
Manage any launch and/or publishing related communications
Participate in pre, day of and post launch support activities
Responsible in increasing one’s product knowledge for efficiency
Expected to support on Pacific Standard Time


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