Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
MINIMUM QUALIFICATIONS: Four years of experience that demonstrates ability to plan, develop, manage and control various responsible administrative programs and tasks for day-to- day operations, provide management advice, and coordinate logistical and administrative support for division staff level personnel. Knowledge of and skill in applying analytical techniques and evaluative methods to issues or studies concerning administrative and management matters to improve efficiency and effectiveness of the operation. Knowledge of methods, procedures, mission requirements, program goals and objectives, regulations, laws, policies and precedents governing the operation.
MAJOR DUTIES: Serves as the Administrative Officer and primary point of contact on administrative functions for the Executive Office within Marine Corps Community Services Hawaii (KBM). Coordinates daily operations and administrative functions on behalf of the Director and Deputy Director. Oversees Executive level administrative functions and coaches KBM personnel on completion of efforts. Plans, develops, manages and controls various administrative programs for the daily operations and ensures regulatory compliance with rules and regulations Provides direction on administrative operational issues; and delegates and completes administrative tasks within the organization. Communicates with Division administrators, staff, and outside organizations to coordinate various requirements. Formulates and develops training, policies, and procedures for office management. Coordinates with Division leadership on responsible administrative efforts, and communicates with representatives from Directorates, Branches and Sections within the organization to complete work. Identifies internal and external resources needed to accomplish specific tasks. Reviews data and prepares short-range estimate of projected costs. Monitors administrative processes, ensuring effective operations while developing accountability through process management. Utilizes management information tools, business analytics, metrics, and business information systems to analyze reports, identify trends, and recommend necessary adjustments for the efficient operations of the Division. Participates in resolving a variety of administrative and operational problems by assembling facts, evaluating information, and drafting reports that may be used as the basis for recommendations, interpretation, and decisions by higher-level management officials. Collects and assembles statistical data. May assist in conducting studies and analyses, and compiles, collects and coordinates data for reports. May conduct studies and analyses of irregularities and deficiencies. May represent staff level personnel at meetings and conferences. Responsible for records management and file administration for various subject matter. May serve as an action officer in conducting a variety of administrative information flow studies, work processes, reviews and improvement studies to provide management with recommendations for optimum utilization of available resources. May prepare reports and information for presentations. Assists in establishing internal procedures to secure control in meeting deadlines, progress reports and directives. Works with all echelons of personnel to provide technical guidance and directions. Utilizes knowledge and understanding of management principles, practices, methods and techniques to perform work. Interprets regulatory directives and procedures. Acts as a primary administrative point of contact for planning and directing implementation of required regulations. May prepare instructions and local operating procedures for implementation of regulations and follow up to ensure compliance with instructions. Serves as the alternate program manager of the Enterprise Task Management Software Solution (ETMS2), and ensures all tasks are appropriately delegated and processed. Provides ETMS2 guidance and training to leadership personnel, action officers and administrators of the Division. Ensures all tasking requirements are met and serves as the liaison to other stakeholders. Monitors and administers Non-appropriated Fund travel and ensures regulatory compliance and adjudication of all orders and vouchers. Serves as the central point of contact for the Defense Travel System. Serves as a primary point of contact for personnel taskers and other related issues. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.