Created at: February 18, 2025 00:09
Company: Accenture
Location: Raleigh, NC, 27561
Job Description:
We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance
.
Our capabilities
span
ideation to execution: growth,
product
and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign,
content
and channel orchestration
.
With strong client relationships and deep industry
expertise
, we help our clients
operate
at the speed of life through the unlimited potential of imagination,
technology
and intelligence
.
Visit us at:
www.accenture.com/song
Our Digital Commerce services create new, innovative customer journeys through
bleeding
-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and
expertise
, we build connected and personalized customer experiences that catalyze customer buying decisions—at speed and at scale
.
We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities,
platforms
and systems
.
By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.
You are:
Have you developed a reputation for your ability to strategize, analyze,
design
and implement important
B2B
eCommerce initiatives? Do clients rely on you to create and communicate the detailed technology architecture and implementation strategy for the solution? If leading technical teams through the design and development of complex transactional systems sounds like a challenge you want to tackle, then we want to meet you.
The work:
Support and transform clients’ off-line (retail,
catalog
and phone) offerings into effective on-line commerce channels through innovative systems and process design, systems integration, and multi-channel marketing
Plans and performs analysis of eCommerce (Salesforce Commerce
B2B
) activities and/or functions and guides the
subsequent
design and implementation or improvement of existing eCommerce applications
Offers suggestions and recommendations during solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
Assist
with business process redesign, roadmap planning, loyalty programs, and
identifying
touch points through multi-channel applications
Assist
clients to prepare for ongoing operations post-launch
i.e.,
support preparation of staffing or change management plans
Mentor and coach team members by sharing perspective and knowledge of eCommerce initiatives and
maintaining
open dialogue with colleagues and clients
Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members