Opportunity
This position is responsible for supporting North America Kitchen and Bath pre-paid Domestic Transportation. 
Customer facing - Become an expert in our customer delivery expectations and requirements which will translate to the liaison between Kohler distribution centers and customer tendered carriers.
Champion Customer Transportation Management Systems (TMS) by learning the various customer portals to root cause and give guidance to the network on gaps.
Support the Onboarding of New Customers in alignment with the KBNA Strategic roadmap to further implement customer pick up freight models.
Adapt to Network and demand changes by monitoring the dynamic changes of our network and customer ordering behaviors. 
Specific Responsibilities
Work daily with KBNA distribution centers, shipment planning teams, and carriers to coordinate inbound and outbound shipments, while ensuring proper equipment is available for all modes (Truckload, Intermodal, Less than truckload)Identify, anticipate, and communicate constraints to Kohler and external customers to resolve issues.Manage local carrier relationships, responsible for site level adherence to published routing guide. Provide site level reporting; tracks issues and communicates customer and carrier feedback to leadership.Strives for efficiency, demonstrates the ability to resolve issues within parameters established by operating guidance/leaders.Shows problem-solving ability for day-to-day tactical or customer service issuesTakes and successfully justifies appropriate risk under critical review by framing decisions in the operational context.  Demonstrates the capacity to understand department and business unit objectives.Executes assignments of a complex nature, requiring awareness of business sites operations, transport industry performance drivers, and network optimization fundamentals.All other duties as assigned by manager.