Senior Manager Song Sales & Commerce – Communications, Media, & Technology

Created at: February 19, 2025 00:16

Company: Accenture

Location: Raleigh, NC, 27561

Job Description:

We are:

 

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities
span
ideation to execution: growth,
product
and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign,
content
and channel orchestration. With strong client relationships and deep industry
expertise
, we help our clients
operate
at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at:

www.accenture.com/song

.
 

You are:

 
An
experience
d professional

with
deep
growth strategy and
front office transformation experience
with
focus in these
sub
-
industries:
communications, media, and technology (inclusive of
software & platforms, and high-technology companies)

Key
areas you focus on
may
include
sales
effectiveness /

enablement, go-to-market strategies,
B2B / B2C
direct to
customer
growth,
channel strategy,
lead management, and
sales
operating model
design
.
 

Additional
experience across marketing and service strategy, and other industries is a plus
.  
 

You are a problem solver with extensive consulting
(preferred)
and/or industry experience
who is
comfortable working in fast-paced, agile environments
.
You have experience
managing executive
-l
evel client relationships as a trusted advisor
,
facilitating
workshops, developing business recommendations, and building business cases
for new innovative solutions (
e.g.
AI / Gen-AI enabled capabilities)
.

You know how to balance
leading
your team
with contributing to the
team’s
collective
work products. 
 

You also are: 

 

Passionate
about helping clients solve complex
growth and customer experience
challenges
,
as well as
supporting them through
st
rategic transformations
.
 

Knowledgeable about
the
nuances of CMT

industries broadly as well as
front-line sales and commerce organizations and
are
ready to apply your knowledge to
help
clients
optimize
and transform their sales and service solutions.
 

Experience
d with
managing executive level client relationships
, acting
as a trusted advisor
,

while managing junior team members to deliver high-quality
solutions.
 

Ready to dive deep
into problem solving using
creative and analytical thinking to transform challenges into opportunities
.
 

E
nergized by working
in an agile, fast-paced environment
and are
at your best when
collaborating with
a team.
 

Familiar with the selling processes and
have
pitched proposal
s
and solutions to help solve
client challenges.
 

 

The work: 

 

As
a

Strategy
Senior Manager
, you will
apply
your
deep
expertise
in
sales & commerce
to
define and enable

front office
growth
strategies
and approaches to help
clients

achieve
top line growth
objectives
with a focus on sales and channel / distribution.
You will deliver
on
engagements in the following areas:
 

 

Thought Leadership

 

Able
to understand client needs, develop proposed solutions
,
and deliver high
-
impact initiatives
by consulting and partnering
with our clients to help them
support and transform
their sales
organizations and advance their
position in
CMT
.
 
 

Build
client
relationships to sustain Accenture’s profile as a long-term trusted advisor and partner
.
 

Develop unique points of view on
customer strategy topics or
CMT

markets relevant to our
clients such as improving client
satisfaction,
achieving
sales and revenue targets,
and
operational efficiency
.
 

Manage and coach junior team members
while continuing
to grow your own
expertise
to help Accenture
maintain
its thought

leadership position
.
 

 

Delivery Execution

 

Design
and
execute large scale and complex
transformation
programs and strategy engagements
including
current state assessment
s
, target state design, and
operating model transformations
.
 

Implement business changes that drive industry-specific, function
al,
and digital operating model transformation
.
 

Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements
.
 

Manage
implementation
engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams
.
 

 

Sales & Origination

 

Originate, qualify, and close new opportunities for Accenture with our
CMT
industry

clients, including
sales (advisor) enablement, go-to-market strategies, direct to consumer growth, lead management, and sales operating model design
.
 

Drive pipeline opportunities from

initial

idea to contract to
i
mplementation,

leveraging

the

best
capabilities and offerings
across

Accenture

(Song, Strategy & Consulting, Technology, Operations)

 

Manage

performance and

profitability

of

sold deals, and
identify
opportunities

for extension, cross-sell
,
or up-sell

 


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