Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with over 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise, and global delivery capability.
There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary chance to create a rewarding career at Accenture Technology. Working in a digitally driven, innovation-led environment where you can help clients shift to the “New” using leading-edge technologies on some of the coolest projects you can imagine.
You Are:
A motivated, driven Amazon Connect Technical Architect with experience shaping the approach and estimating the effort/right-sizing teams to deliver desired outcomes for clients. You enjoy using your contact center and customer experience knowledge to estimate innovative solutions. Driven by curiosity, you explore how new technologies can be applied to solve challenging business problems. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.
The work:
A motivated, driven Amazon Connect Technical Architect with experience shaping the approach and estimating the effort/right-sizing teams to deliver desired outcomes for clients. You enjoy using your contact center and customer experience knowledge to estimate innovative solutions. Driven by curiosity, you explore how new technologies can be applied to solve challenging business problems. You thrive in a collaborative, creative and productive team environment where ideas are freely exchanged, and innovative concepts evolve into practical solutions.
The work:
Specialized Technical Sales for Customer Experience solutions utilizing Amazon Connect
Drive full end to end Technical Solutioning and effort estimation from origination and initial client conversations, thru discovery, design and transition to delivery
Work directly with client Executives and Technology Leaders to Design AWS Connect architectures and the teams that will deliver them
Design Amazon Connect/Lex/Pinpoint Architectures that optimize AWS capabilities and leverage Accenture's assets and differentiation.
Collaborating within a sales pursuit team to develop innovative approaches to solving complex problems
Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.