Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: As a Public Safety Dispatcher the incumbent will provide emergency police, fire and medical services to the public by answering 911 calls, and dispatches appropriate personnel and equipment. Maintains an accurate status of emergency response equipment and personnel to assure prompt and accurate response.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: (1) operating automation, emergency dispatching, and communications equipment; (2) questioning callers to determine problems and nature of calls to respond with appropriate emergency personnel/equipment; (3) accomplishing several tasks at one time such as operating radios, telephones, and typing; (4) communicating effectively with police, fire, or medical personnel during emergencies.. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: Decision Making Listening Manages and Organizes Information Technical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Answer 911 calls, conduct emergency call processing using Computer Aided Dispatch (CAD) consoles or CAD through NG911 and or Land Mobile Radios (LMR).
Perform caller interrogation to determine type response to dispatch police, fire, and EMS personnel and vehicles/apparatus as needed.
Monitor the installation/facility integrated alarm system to dispatch appropriate response.
Operate various communication equipment, systems and databases such as crash phones, Language Line, Telecommunications Devices for the Deaf, radio systems, Mass Warning and Notification System, among others.
Provide technical communications coordination between the safety office, emergency operations centers, fire departments, police departments, physical security personnel, and Access Control Points personnel, for all life safety emergencies.
Maintain a variety of records, reports and logs in support of emergency services operations for compliance, reporting, inquires, and statistical data purposes.
Maintain records, reports, and logs on all communication traffic, assigned vehicle movements, patient transport, personnel, and vehicle status in accordance with operational policies and procedures
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.