Strategy Manager Song Commerce Strategy Manager - Retail / Travel

Created at: February 25, 2025 00:09

Company: Accenture

Location: Atlanta, GA, 30301

Job Description:

We are:

 

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities
span
ideation to execution: growth,
product
and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign,
content
and channel orchestration. With strong client relationships and deep industry
expertise
, we help our clients
operate
at the speed of life through the unlimited potential of imagination, technology, and intelligence. Visit us at:

www.accenture.com/song

.
 

You are:

 
You have proven work experience in Retail and digital. You are a strategic problem solver with extensive consulting and/or
retail
industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team. 
 

You have energy and drive in abundance, along with personal resilience, a passion for serving clients, and a love of continual learning. You have a flair for breaking down processes into logical parts and constructing
crystal-clear
reasoning and analyses—an aptitude you use to decimate problems.
 

You have experience
working with senior and
executive
-l
evel client
partners
,
facilitating
workshops, developing business recommendations, and building business cases
for new innovative solutions (
e.g.
AI / Gen-AI enabled capabilities)
.

You know how to balance
project delivery
responsibilities

of
your team
,

as well as
managing project progress up to
internal and client
leadership.
 
 

You also are: 

 

Passionate
about helping clients solve complex
growth and customer experience
challenges
, as well as
supporting them through
strategic transformations
.
 

Knowledgeable about
the
nuances of
Retail
industr
y

broadl
y
as well as
digital and marketing

organizations and

are
ready to apply your knowledge to
help
clients
optimize
and transform their sales and service solutions.
 

Have a high-level understanding
of
how technology platforms and ecosystems fit into the digital world and how digital technology is changing business 
 

Get lost in researching the latest innovation in digital customer experience across all industries and thinking about how it might transform the retail industry in the future.
 

Ready to dive deep
into problem solving using
creative and analytical thinking to transform challenges into opportunities
.
 

Energized by working
in an agile, fast-paced environment
and are
at your best when
collaborating with
a team.
 

Excellent communication (written and oral) and interpersonal skills, including compelling storytelling around insights, challenges, and solutions for an executive audience 
 

 

The work: 

 

As a

Strategy
Manager
, you will
apply
your

expertise
in
customer

growth
strategy
and digital channel
execution,
and to
define and enable front office growth strategies and approaches to help clients achieve top line growth
objectives
with a focus on
demand generation and channel activation
. You will deliver on
engagements in the following areas:
 

Thought Leadership

 

Able
to understand client needs,
support the development of
proposed solutions
,
and deliver high
-
impact
projects by
partnering
with clients to help them
support and transform their sales organizations and advance their
position in
Retail

 

Build
client
relationships to sustain Accenture’s profile as a long-term trusted advisor and partner
.
 

Manage and coach junior team members
while continuing
to grow your own
expertise
to help Accenture
maintain
its thought

leadership position
.
 

 

Delivery Execution

 

Design
and
execute large scale and complex
transformation programs and strategy engagements including current state assessments, target state design, and operating model transformations.
 

Implement business changes that drive industry-specific, function
al,
and digital operating model transformation
.
 

Deep understanding of digital channel metrics
across web, mobile, and social commerce
, with
demonstrated

success
driving business value with
data-led
action.
 

Comfort
and functional knowledge of core technology enablers used by leading retailers and consumer goods companies
. Ability to analyze potential solutions
,
understand fit for
functional business needs,
confidence to select the most relevant tools/techniques to meet business requirements
.
 

Ability to lead teams to execute analysis or delivered recommended solutions
including business case development, process
design, and capabilities
improvement. 
 


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