This position is located ion the United States Coast Guard (USCG), Civil Engineering Unit (CEU), Oakland, CA.
To qualify at the GS-11 grade level, applicants must have at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal sector. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Specialized experience must include the following: Applying database management concepts, principles, methods, and practices to design, develop monitor and maintain an IT database. Knowledge of Computer Aided Designed (CAD) software and hardware. Evaluating and monitoring system performance. Providing IT information, resolutions, discussions, and briefings to various audiences. Diagnosing faulty software and hardware and managing system restoration. Preparing correspondence and recommendations regarding database and civil engineering management issues. OR Applicants may substitute successful completion of 3 years of progressively higher-level graduate education OR Ph.D. equivalent graduate degree (such as an LL.M, if related). OR A combination of appropriate specialized experience (as described above) and graduate education (as described above) that is beyond the second year of progressive graduate study to meet the qualification requirements. NOTE: If you're substituting education for experience, transcripts must be submitted at the time of application. In addition to meeting the specialized experience requirement, you must also have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
The incumbent serves as an Information Technology (IT) Specialist with a multi-disciplinary architectural and engineering team at Civil Engineering Unit (CEU) Oakland, CA. As an IT Specialist with duties as an administration of IT systems; oversees the administration of databases, performs systems analysis and management, and contracting officer representative in support of the CEU mission.Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Providing technical expertise in Computer Aided Designed (CAD) and Geospatial Information System (GIS) hardware and software. Managing document database and meticulously reviewing and correcting the data fields associated with upload of documents for construction and design contracts. Serving as Contract Officer's Representative (COR) for CAD services contract, which provides CAD production work to support engineering design workload. Work includes using CAD software, reviewing and approving contractor invoices, managing workloads, monitoring and evaluating performance of on-site contractors to ensure contractual compliance and conformance to industry CAD standards. Training staff on proper workstation and peripheral computer equipment use. Includes providing technical guidance in person and creating written job aids on approved database management systems, spreadsheets, word-processing, SharePoint/Teams, and other software applications. Assisting with the configuration, upgrade, and maintenance of IT hardware, peripherals, and software applications to ensure optimal system performance. Developing correspondence and recommendations for higher authority signature regarding specific database and civil engineering management issues. Managing data, permissions, collaboration platforms on SharePoint, Microsoft Teams pages, and contents of external internet webpage. The incumbent must obtain and maintain a Contracting Officer Representative (COR) certification for duties. Certification must be completed within 6 months after entry into the position.