The United States District Court for the Southern District of New York has a vacancy(s) for an Audio Visual Technician based at the Daniel Patrick Moynihan Courthouse in Manhattan, with frequent travel to White Plains, N.Y.
To qualify for this position, the candidate must have audio/visual and telecommunication experience and a performance history that demonstrates outstanding customer service and troubleshooting skills. The candidate must be able to interact directly with all levels of court personnel, demonstrate an ability to work within a team environment and exhibit professional responsibility. Exceptional written and oral communication skills, especially the ability to clearly and patiently explain technical issues to non-technical users, as well as accurately document problems and fixes are also required. The candidate must possess superior customer service orientation; exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. The incumbent must be punctual and maintain good time and attendance. Audio Visual and/or information technology experience in federal courts, agencies, law firms or other legal environments is highly desirable. Knowledge of Creston, Cisco, Extron, Biamp, and other A/V equipment and software is highly desirable. To be considered for this position, applicants must be a high school graduate, or equivalent. To qualify for the Grade CL-26, one must possess one year of specialized experience equivalent to CL-25; to qualify for the Grade CL-27, one must possess two years of specialized experience equivalent to CL-26.
The incumbent is assigned to the District Court Executive's Office and is responsible for the Court's Audio/Visual and Telecommunication systems and services; assisting in upgrades in the areas of cabling, fiber optics, satellite communications, voice, video conferencing, real time and courtroom technology. Manual labor will be required along with the ability to lift 25 pounds. Responsibilities of the Audio Visual Technician include but are not limited to: Principal Duties: Conducts day-to-day operations of technology used in the court to ensure reliable and effective operation. Serves as instructor on courtroom technology to deputy clerks and court personnel. Implements the design and upgrade of telecommunications systems. Develops procedural guidelines and training documentation as needed for end users. Coordinates video and teleconferences for the Court. This may involve scheduling, troubleshooting, setting up equipment, initiating calls and monitoring equipment. Responsible for installation, configuration, maintenance, support and inventory of all courtroom technology systems, hardware and equipment. Installs and maintains recording systems. Tests and evaluates new technology prior to application in the court environment. Monitors developing technology and recommends, develops or installs system upgrades or features to satisfy local court needs. Serves as liaison with other federal agencies such as the U.S. Attorney's Office and Federal Public Defender's Office with regards to courtroom technology. Processes Court Identification forms, including fingerprinting for background checks. Perform other duties as assigned.