Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Measurement & Reporting Analyst
Key Responsibilities:
Ensure performance is delivered through performance optimization, process improvement, quality assurance and risk management. Implement quality processes, tools, methods, and best practices. Analyze performance measures and reports.
Analyze designated performance measures and reports including financial, satisfaction and operational metrics. Ensure operational reports are delivered accurately and on time.
Analyze performance measures and reports to verify that work is performed according to established procedures and guidelines. Perform root cause analysis. Work with other functional teams to access and understand data to be analyzed. Coordinate across the organization to add reporting insights. Identify process improvement opportunities.