Management and Program Analyst

Created at: March 12, 2025 01:14

Company: Immigration and Customs Enforcement

Location: New Orleans, LA, 70112

Job Description:

View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, throughout the United States. These are non-bargaining unit positions.
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You qualify for the GS-12 grade level if you possess one (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as: Assisting in implementing, coordinating and/or overseeing a variety of administrative/management programs or activities impacting organizational activities or operations. Providing information to management that is controlled for appropriate data submission standards such as accuracy, timeliness etc., that may affect the basis of budget or program resource requests or decisions. Assisting in analyzing, designing, developing, or maintaining database structure and applications to effectively manage organizational metrics. Providing advice to management on matters such as administrative procedures, program improvements or policies. You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing duties such as: Serving as an analyst or advisor to executive management on mission and administrative programs requiring application of a wide range of qualitative and quantitative methods to assess management support principles, processes, systems, and mission support programs. Planning, conducting, or participating in special studies or task forces to aid headquarters or field offices in developing and recommending program objectives and improvements. Analyzing, designing, developing, or maintaining database structure and applications to effectively manage organizational metrics. Communicating, advising, or negotiating effectively with management to accept or implement recommendations or proposals. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
As a Management and Program Analyst, at full performance level, you will perform the following duties: Serve as a senior analyst or advisor to management on major mission or administrative programs. Serve as a senior analyst and/or program advisor to management on various functions and activities requiring application of a wide range of qualitative and/or quantitative methods for assessment. Perform liaison functions with other organizations and establishing harmonious working relations with counterparts. Perform a wide range of specialized tasks including developing, maintaining, and providing technical support and research for collaborative platforms. Provide support for special assignments related to the missions and functions of the office. You have the opportunity to identify three location preferences. Note that multiple duty locations fall within the area of responsibility (AOR) of each SAC office. Please view the duty locations within each SAC AOR here. Your location preferences are NOT guaranteed. The duty locations offered will be based on the needs of the agency. If you decline the duty locations offered during the official job offer, you will be removed from further consideration. This announcement is open until September 11, 2025. Applicant lists will be pulled 30 days after the opening date. Additional applicant lists will be issued based on the needs of the agency.


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