Created at: March 19, 2025 00:19
Company: Accenture
Location: Des Moines, IA, 50301
Job Description:
We are:
Accenture Song accelerates growth and value for our clients across industries through sustained customer relevance with emerging channels, technologies and models tied to the ever-changing needs and preferences of business-to-business and business-to-consumer customers. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at speed through the potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
Our Client Engagement model enables our go-to-market teams to serve our clients and shape, sell and deliver deals with greater relevance to the team, our clients, and to Accenture. They are skilled in understanding client needs, building relationships and finding meaningful, impactful opportunities. Our Song Sales teams focus on increasing volume and conversion rate of big deals profitably and identify accounts/areas for scale.
You are:
If you are an expert at developing business, we want to meet you. If you relish delivering business, we want to meet you! If you love innovating and building industry leading digital solutions, we want to meet you!! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.
The work:
Your role will require you to directly work with the client to bring ideas and innovation for Customer Operations and Customer Transformation. You will also be accountable for helping to drive new ideas with the client and working with the practice specific teams to ensure client value and ability to execute front and center.
Here’s a snapshot of your responsibilities:
Originate, qualify, and close new opportunities for Accenture with our clients across our Customer Operations and Customer Transformation
Work with Accenture Song Industry leadership teams to develop and deliver new business through trust and value-led relationships with the key client stakeholders responsible for key initiatives and play the role of a trusted advisor
Develop global Customer Operations and Customer Transformation strategies for Accenture Song clients including leading the team performing rigorous analysis to identify potential value creating opportunities, creating the business case and developing the requirements to implement the strategy
Be a thought-leader in Customer challenges, trends, solutions, economics and related qualitative & quantitative aspects, and help Industry Leads in creation of a digital value architecture
Develop requirements to ensure Customer Operations and Customer Transformation vision and recommendations translate to (and leverage) Accenture Song assets, products and services
Defining high level Customer Operations and Transformation architectures and applying digital commerce best practices to support strategy recommendations
Lead client assessment portion of strategy engagements, develop cohesive conclusions and present key findings at the executive level
Provide strategy development and solution development to support new business activities and existing client relationships
Travel: As required (25% - 100%)
Location: Primary residency within 90 minutes of an approved Accenture office