Opportunity
Our Kohler Waters Spa team at Lincoln Park offers more than
50 innovative spa services using the healing properties of Earth’s mineral-rich
waters and provides an oasis of tranquility in the heart of a bustling Windy
City neighborhood. Join our world-class team of spa professionals and help our
guests renew and recharge while they experience five-star living at its
finest. 
Specific responsibilities of a Spa Receptionist include:
Provide
service and maintain cleanliness standards at a Forbes 5-Star level
Use
Proficient Property Management System (and related systems) use to
correctly process transactions, complete orders and accurately book/edit
spa treatments
Be
knowledgeable of spa treatments, spa policies, spa amenities and
overall options and ability to communicate with our guests
Process
all retail transactions, paying special attention to details
Receive
guest feedback/complaints and, with supervision, resolve any guest/staff
issues as they arise
Enforce
spa policies (service requirements, age restrictions, guest behavior,
etc.) with supervision/support to maintain a relaxing spa atmosphere
Attend
spa events and monthly staff meetings as communicated by supervisor to
ensure satisfactory guest experiences
Compliance
with Kohler Company attendance policy, safety standards and spa SOPs to
create a safe and engaging work environment for all
This position will consist of weekdays & weekends
with shifts between 8:00am and 9:00pm.