Supervisory Correspondence Analyst

Created at: March 22, 2025 00:04

Company: Customs and Border Protection

Location: Washington, DC, 20001

Job Description:

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol Headquarters, Chief of Staff, Information Coordination Branch, located in Washington, District of Columbia. .
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Reviewing all incoming/outgoing correspondence to ensure all responses are accurate, clear and complete Researching complex and sensitive correspondence requests and inquiries to determine appropriate content Preparing and developing policy documents, memorandum and official responses Collecting and analyzing the content of documents to identify issues and trends Providing expert coordination of correspondence and authoritative advice to the organization NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/27/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
This position will allow you to serve as the subject matter expert on priority correspondence, preparation of documentation and dissemination of correspondence between major offices within CBP and other federal agencies. Apply for this exciting opportunity to strengthen the Department's ability by providing technical authority on incoming and outgoing correspondence. This position starts at a salary of $120,579.00 (GS-13, Step 1) to $156,755.00 (GS-13, Step 10). In this Supervisory Correspondence Analyst position, you will become a key team member of Homeland Security professionals by preparing all forms of memorandums and communications. Typical work assignments include: Supervising a team of professional analysts and writers, who serve as the central control point for all incoming and outgoing correspondence within U.S. Border Patrol. Serving as the subject matter expert independently researching complex and sensitive correspondence requests and inquiries to determine the most appropriate manner and content for formulation of the response. Assigning incoming correspondence to subordinates and reviews final documents and products for completeness of response and ensures that outgoing correspondence is accurate, clear, complete, and internally consistent. Ensuring compliance by subordinate to all current management policies, procedures, style guides and objectives that relate to completing official USBP memoranda, policy documents and official responses to standard. Directing correspondence between U.S. Border Patrol Directorates and major offices within CBP, DHS, Congress, other federal agencies.


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