MES PMX Support (Onsite) - 5687633

Created at: March 25, 2025 00:05

Company: Accenture

Location: Carmel, IN, 46032

Job Description:

Accenture Flex
offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an
Accenture Flex
employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources.
Accenture Flex
employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
Client & Project: We are seeking for a new talent to join the MES team where you will have the opportunity to collaborate on a life science project.
As an MES PMX Support Consultant, you will be responsible for sustaining legacy batch records to meet business process and Quality requirements.
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Advanced proficiency in Rockwell Manufacturing Execution System PMX is required.
Provide technical guidance and support to team members.
Manage support tickets and on call requests for PMX MES.
Develop innovative solutions to enhance application functionality.
Collaborate with cross-functional teams to ensure seamless integration.
Conduct regular audits to ensure GxP compliance.
Develop and update Knowledge Base Articles.
Stay updated on industry trends and technologies to drive continuous improvement.
Collaborate with business to define MES updates required & update schedule.
Author updates and changes to PMX batch records, following GxP and SDLC protocols.
Triage, investigate, resolve and manage all PMX ServiceNow tickets.
Maintain and develop MES Knowledge Base.
Assist shop floor operators when escalated from Tier 1 to Tier 2 support.
 


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