The incumbent serves as a Physician Assistant, Cardiology Clinic Operations Manager for Medical Service, Dayton VA Medical Center, and is directly supervised by the Cardiology Section Chief of Medical Service.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Physician Assistant Basic Requirements Master's degree in any discipline or a bachelor's degree in any discipline with one year of experience as a Physician Assistant ~AND~ Successfully passed the PA National Certifying Exam (PANCE) (or are you in the process to taking the exam) ~AND~ Currently hold, or will hold, a full and unrestricted license to practice in a State, Territory, or Commonwealth of the United States or in the District of Columbia. Grade Determinations: In addition to the basic requirements stated above, the following qualification criteria must be met in determining the appropriate grade assignment of candidates: Physician Assistant-IV (PA-IV). Positions may include but are not limited to: Facility or Veterans Integrated Service Network (VISN) Lead PA, Facility PA Education Lead, PA Residency Program Director, or other Clinical and/or Administrative leadership assignments. PA (Clinical Leader/Administrative Leader). PAs at the PA-IV grade level may serve as clinical leader or administrative leader. Clinical PA Leaders may be assigned to positions/studies where limited guidance exists as physician oversight is not required. Administrative PA Leaders are involved with strategic planning and administrative/managerial responsibilities for integrated programs that cross service and/or discipline lines and influence organizational mission and health care. A PA clinical leader/administrative leader may monitor or evaluate services or programs with interaction of senior administration. i. Experience. PA clinical leaders/administrative leaders require five years of experience which included leadership assignments that involved formulating program objectives and priorities, implementing plans and practices, and interpreting regulatory and organizational guidance to develop and implement policies and/or procedures. ii. Demonstrated Knowledge, Skills, and Abilities. PAs at this level are not required to meet each individual KSA listed below to qualify, but should be able to demonstrate, develop, or acquire those not met upon appointment for PA-IV: a. Ability to assess information and make recommendations that may significantly affect the content, interpretation, or development of programs concerning critical matters or key issues within the health care system. b. Ability to schedule and supervise staff, students, or ancillary personnel, to include conducting performance evaluations. c. Skill in planning, organizing, directing, and controlling an integrated program. d. Skill in design, management of budget, and cost benefit analysis to ensure optimal stewardship of resources. e. Ability to analyze complex medical care, organizational processes and/or systems, and develop and implement solutions that improve outcomes at the program or service level. f. Ability to develop and recommend new or revised policies or procedures to justify program goals and motivate assigned personnel. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is 04. The actual grade at which an applicant may be selected for this vacancy is in the range of 04 to 04. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service.
VA offers a comprehensive total rewards package. General Description of assigned duties, functions and scope of assigned duties. Incumbent is responsible for administrative and managerial duties needed to operate effectively and efficiently to provide Cardiology services with a primary focus on improving access and flow. Responsible for clinical operations to access, encounter, and consult management. Coordinates with Nurse Manager regarding the day-to-day clinic operations to optimize access. Collaborates with Clinic Practice Management team to optimize schedules and workload. Serves as program manager for Gastroenterology community care consults. As Delegation of Authority (DOA) responsible for implementation and processes and procedures for review and approval of all community care consults generated from the section. Leads efforts for the performance improvement initiatives within the section. Cardiology Clinic Operations Manager is responsible for all administrative aspects of the Cardiology section operations. Receives, plans, coordinates time and attendance request utilizing the VA Time and Attendance System through GOVTA. Conducts service recovery with Veterans upon receiving a complaint and document all actions in the Patient Advocate Tracking System (PATS). Monitors staff compliance with training utilizing the Talent Management System (TMS). Coordinates with Medical Service Leadership to answer White House hotline complaints as well as Congressional inquires. Other duties as assigned. Work Schedule: Monday-Friday, 8:00am to 4:30pm Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized