Created at: April 03, 2025 00:01
Company: Accenture
Location: Atlanta, GA, 30301
Job Description:
App/Cloud Support Manager (Accenture LLP; Atlanta, GA): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Atlanta, GA, and the job duties are as follows:
Provide uninterrupted support across all domains and platforms and seamless application stability.
Implement, integrate, and manage end-to-end applications, maintain all environments within the SDLC Life Cycle, and ensure successful deployment of released applications.
Work independently with business and IT teams and provide outstanding user support on Openshift platform and related business processes.
Develop the complex design solutions and configurations, updates, and fixes to meet the application functional requirements and company security standards.
Implement Openshift application on Cloud Platform to facilitate the Microservices Deployment. Configure the Jenkins Pipeline automated deployment through the Build phase and implement Jenkins Pipeline for AEM content deployment.
Serve as backup Scrum master to existing teams to achieve deliverables.
Modernize validation methodologies from old SOAP methods to API testing, and validations through New Relic Synthetics.
Optimize applications by enhancing the security standards and implementing the new logging technologies and monitoring in place.
Leverage Splunk and New Relic to create proactive monitors and dashboards.
Modernize and automate manual work with Ansible to reduce the manual intervention and errors by creating playbooks.
Analyze data with checks on regular basis to predict the failure and implement solutions.
Fix the Security Vulnerabilities on the application and server platforms.