We Are: 
We are a team of passionate creators who help brand owners, creative agencies and media partners produce innovative content at unparalleled speed and scale. Our mission is to innovate to create solutions that empower clients to drive sales and awareness. 
You Are: 
The Lead Digital Imaging Specialist acts as the primary liaison between the local Digital Imaging Department and assigned clients as well as upholding quality standards to ensure deliverables are to client specifications. This role performs post-production activities, while also overseeing a team of Imaging Specialist including workflow, workload allocation, alignment to creative/technical specifications and collaboration with production team. 
The Work: 
Develop and maintain contact and project integrity for the assigned clients 
Maintain the quality control and standards of images. Retouch files, as needed 
Responsible for collection of technical specification and deadline from assigned jobs and projects 
Communicate clearly and effectively to provide smooth job cycles and to help provide unparalleled customer service to our clients 
Communicate with and receive direction from the Post Production Specialist working closely with other Leads to ensure deadlines are met and clients’ needs are understood and satisfied 
Support peer teams to improve efficiency, quality, service, and profitability 
Proactively assist in problem solving within team and across department 
Organize job assets and reference material 
Train and provide support for Imaging Specialists on assigned accounts 
Serve as main contact for clients and Imaging Specialist upon Post Production Specialists absence 
Responsible to keep abreast with industry and software changes and updates 
Continually develop retouching skills 
Prepare images for client delivery 
Comply with all work processes and procedures to meet the desired end result 
Work successfully within a close, collaborative team environment and must exhibit professional conduct consistent with the values of the Agency 
Here’s what you’ll need: 
A minimum of 3 years of experience in managing a team of Retouchers/Imaging Specialist and client engagements 
A minimum 3 years of experience in developing and maintaining repeatable & consistent scalable workflows 
A minimum 3 years of experience in retouching, color correction and all areas of digital imaging production