The Licensed Marriage and Family Therapist (LMFT) Program Manager Leader - RRTP Chief has broad responsibility for the administrative and complex clinical operations for the VA SORCC RRTP. Incumbent responsible for overseeing the RRTP staff (160+), program development, overseeing all RRTP leadership, overseeing processes and standard operating procedures from referral dispensation through discharge follow up.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling. c. Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. NOTE: It is VHA policy that a LPMHC who does not yet have a license that allows independent practice must be supervised by a licensed independent practitioner of the same discipline who is a VA staff member and who has access to the electronic health record. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Licensed Professional Mental Health Counselor, GS-14 - Program Manager Leadership Assignments: Experience, Education and Licensure. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-13 grade level. They must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-13 grade level, the candidate must demonstrate all of the KSAs below: 1. Advanced knowledge and skill in management/administration of multidisciplinary mental health programs at complex facilities and/or across multiple sites which includes supervision, consultation, negotiation, and monitoring. 2. Demonstrated global knowledge of mental health counseling practice to develop, maintain, and oversee programs in all settings. 3. Ability to provide consultation on policy implementation, qualification standards, counseling practice, and competency with medical center director, VISN, or national program managers that are consistent with organizational goals and objectives. 4. Advanced knowledge of evidence-based practices and mental health practice guidelines in multiple professional areas, and the ability to use these resources to guide the program staff in providing appropriate treatment interventions. 5. Ability to influence high level officials in adoption of, and conformance to, performance measures, monitors, and other policy guidelines. Preferred Experience: Minimum of one (1) year clinical experience in performing initial clinical diagnostic evaluations, and formulating treatment plans for psychiatric patients in inpatient and outpatient settings. Minimum of one (1) year of leadership experience managing a team/program/ or supervising staff. Experience prescribing medications; coordinating medical care for behavioral health patients with primary care or specialty medical/surgical colleagues. Experience coordinating the admission and discharge of patients. Collaborating with other behavioral health positions. Minimum of one year of experience of leadership, either leading people or overseeing a program. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-14. Physical Requirements: See VA Directive and Handbook 5019.
The incumbent is responsible for ensuring RRTP team are focused on high reliability organization principles as well as weekly rounding of staff, daily huddles, weekly team meetings, committee meetings requiring RRTP involvement, as well as Behavioral Health Service line leadership meetings and engagement opportunities to support continuum of care for all Veterans served. The incumbent is responsible for maintaining a high-quality leadership team, comprised of the deputy chief of programming, deputy chief of medical operations, deputy chief of safety, security, and operations, as well as two nurse managers. Administrative Responsibilities 80% The RRTP Chief is responsible for the administrative and clinical operations for the RRTP. 1. Duties include overseeing the strategic planning, operations, policies and practices of the RRTP. 2. Developing, directing and evaluating an integrated mental health program for the RRTP. 3. Responsible for maintaining accreditation standards, Joint Commission standards, Uniform Mental Health Handbook standards, and MHRRTP directive within the RRTP. 4. Maintaining 85% occupancy of RRTP beds according to the monthly gains and losses report. 5. The incumbent is responsible for the oversight of all clinical services within the RRTP. These responsibilities include participation in strategic planning and operational planning, establishing workload targets, reviewing staffing and resource utilization, and the development of overall policies governing the provision of mental health care. 6. The incumbent supervises the RRTP deputy chief, the RRTP medical director, the RRTP nurse manager, the RRTP program managers, as well as all staff within the RRTP. Clinical Duties: 10% The incumbent will provide patient care within the RRTP. Appropriate, timely documentation of care in CPRS is an essential component of the incumbent's duties. Patient care activities will include, but are not limited to: 1. Receive consults as needed. 2. Conducting pre-admissions assessments. 3. Initiating consults and referrals as indicated. 4. Clinical intervention as indicated for assigned patients. 5. Coordination of overall mental health care for patients within the RRTP. 6. Consultation to other providers about clinical issues with their patients. 7. Management of patients in crisis. 8. Completing all appropriate clinical reminders. 9. Triage difficult cases with teams and therapists/providers 10.Assist with the triage of cases needing admission to the RRTP. Academic/Teaching/Training/Program Evaluation: 10% 1. Provides leadership guidance and consultation to staffs of units to which assigned. 2. May be involved in the training of medical students, medical and psychiatric residents, fellows and other graduate or post-graduate trainees, as appropriate. 3. Oversees the establishment of program monitors and outcome measurements within the RRTP using a data-driven quality assurance process. 4. Responsible for the timely completion of all clinical charting and documentation of staff assigned to the RRTP. 5. As appropriate, presents outcome data and research results at VA and regional or national scientific or professional meetings. 6. May assist in preparation of requests for proposal (RFP) and grant proposals, as assigned. Work Schedule: Monday - Friday 0800-1630 Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Relocation Authorized Permanent Change of Station (PCS): May be authorized