Created at: April 11, 2025 00:08
Company: Commander, Navy Installations
Location: Norfolk, VA, 23501
Job Description:
This position is located within Commander, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to instruct patrons in the safe operation of boating equipment and a variety of sailboats in support of the Sailing/Boating program. This position is located at Naval Station Norfolk Marina in Norfolk, VA.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: Must be a minimum of 18 years of age. Must be familiar with boating terminology, water and boating safety, handling of boats (launching, mooring, etc.). Must be able to handle both small and large sailboats in heavy winds. Must be able to conduct on the water rescues by controlling both the chase boat and the boat being rescued. Ability to communicate effectively in English both verbally and written to understand instructions given and provide clear information to boaters. Knowledge of basic arithmetic to compute charges, make change accurately and prepare reports. Must be a mature individual with positive customer service skills, tack and good judgment. Basic skill in the use of hand tools. Must demonstrate proficiency in boating instruction for courses assigned to teach, either through nationally recognized Instructor Certification, or by demonstrating a minimum of two years of applicable boating experience.
This position may perform all or some of the following duties as assigned: Conducts sailing lessons to authorized patrons, ensuring their safety on the water during the scheduled lesson. Administers, grades and evaluates test in both written and practical areas. Observes activities of patrons to ensure that safety rules are followed. Provides information to patrons regarding safety rules and procedures. Enforces applicable policies and procedures of MWR regarding the use of the marina/sailing. Rescues boaters in need of assistance. Keeps boating area clean and free from hazards. Observes wind and weather, tides, and currents conditions and makes recommendations to supervisor on appropriate action needed. Performs minor maintenance, which may include, but is not limited to changing batteries, painting, varnishing, and minor repairs to boat engines. Some fiberglass work is also required to maintain the sailboat and motorboat fleet. Greet customers, rings up sales for merchandise, answers phone and checks I.D. cards to ensure only authorized patrons utilize the program. Answers questions in regards to hours of operation, upcoming events, special events, merchandise availability and cost. May be required to operate a cash register, ringing sales and providing correct change to the customer. At end of shift, completes the Daily Activity Report (DAR), ensures all cash handling/reporting/securing requirements are met, verifies the amount of money collected and drops the cashier bag into the drop safe. Ensures the proper preparation and display of merchandise. Receives merchandise from storage area. Inventories and verifies shipments and stock items in accordance with established stock location procedures. Continually observes quantities of stock, and replenishes as necessary to maintain established levels. Rearranges stock and displays to accommodate new, seasonal or fast moving items. Maintains sales and storage areas in a neat, orderly condition at all times. As directed, assists with inventory of merchandise. Performs other related duties as assigned.