Created at: April 16, 2025 00:05
Company: Federal Aviation Administration
Location: Jacksonville, FL, 32099
Job Description:
The incumbent of this position will provide support to the Director regarding day-to-day operations, providing expert advice, technical support, and coordination for technical operations involving the National Airspace System (NAS) and NexGen efforts. The incumbent will also assist the Director in achieving and maximizing operational Air Traffic goals, providing technical support, aid in strategic planning, facility planning and integrated consensus building across ATO Service Units.
To qualify for this position, candidates must show specialized experience. Specialized experience is defined as: 1) Must have held an FAA 2152 FV-K/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks) OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work); OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. In addition, to be eligible, applicant must have held a MSS-3 or above position for a minimum of 1 year (52 weeks). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience for this position: Experience managing a large, complex technically oriented aviation and safety organization to develop objectives for and to align the work of subordinate technical organizations; experience applying program/project management principles to achieve aviation and safety operational goals and lead strategic planning, facility planning and integrated consensus building across ATO Service Units. All qualifications must be met by the closing date of the vacancy announcement. Applicants must include examples of their specialized experience in their resume work history. Applicants who do not demonstrate one full year of specialized experience will not receive further consideration for this position. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements, may be further evaluated on the Leadership and Management Dimensions and Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
The incumbent facilitates the integration of air traffic services in his/her assigned area and advocates the tactical use of concepts and technologies to advance the strategic goals of the Air Traffic Organization (ATO) and the FAA. He/she is responsible for coordinating the operational functions found within these facilities and across the service area. He/she is also responsible for coordinating policies with the Deputy Directors of System Operations, Regional and Service Area Managers as well as other senior officials. Directly responsible for the En-route and Terminal Air Traffic Managers and for all area control operational activities. As a recognized expert in air traffic control operations, procedures and traffic flow management, he/she ensures that facility operations maximize efficiency and service. He/she maintains situational awareness of the national airspace to ensure that average daily airport capacity, airport efficiency rates and adjusted operational availability in his/her Area meet the performance metrics and goals established in the FAA Flight Plan. In conjunction with other General Managers and Deputy Directors of System Operations, develops standards, systems procedures and techniques to improve air traffic services within the Area. He/she identifies information needs, ad hoc and recurring reporting requirements to include reporting frequency to the Director of Operations. The incumbent works on complex projects and programs based on the objectives of the organization’s vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities. He/she solicits feedback among management team members on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, service center personnel, members of the state, local and federal government, other foreign government aviation officials, general public, representatives of the aviation industry and military. Contacts take place in meetings and conferences or in unplanned situations where the General Manager is designated as a contact point and these meetings have the potential for considerable consequence to the NAS.