This position is located in the Public Information Division, Office of Public Information and Education, U.S. Copyright Office. The position description number for this position is 461006. This is a supervisory, non-bargaining unit position. The incumbent of this position will work a compflex or flexitime work schedule. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to lead and supervise a diverse workforce.** Ability to provide program management, evaluation, and oversight, including outreach to the members of the public.** Knowledge of copyright law, regulations, policies, and procedures. Ability to analyze organizational and operational problems and develop solutions. Ability to communicate in writing. Ability to communicate effectively other than in writing.
Directly supervises subordinate supervisor and subordinate support staff up to GS-14 level. Oversees nonsupervisory copyright information specialists. Performs the administrative and management functions relative to the staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers' performance and demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to supervisors related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Oversees the day-to-day operations of the Public Information Division (PID), which is responsible for providing information to the public about the U.S. Copyright Office, the laws it administers, and associated policies and programs. Establishes and manages office activity to ensure that the actions taken, and the information provided in response to inquiries are fully responsive and accurate. Responsible for the operation of an office that answers inquiries relating to copyright and the activities of the Copyright Office, especially the registration and recordation systems and Copyright Claims Board procedures. Inquiries are received by telephone, email, regular mail, and during in-person visits. The answers express the official views of the Copyright Office and require both sound judgment and careful discretion. Acts as an expert on special projects, advising top management on major office issues. Provides leadership, oversight, and direction for new management initiatives and projects, particularly those with wide or significant effect upon the organizational structure and human resources policies, processes, operations, and procedures and works with Copyright Office managers and supervisors to manage the changes required to implement them. Organizes assigned projects and then plans, organizes, and directs teamwork. Leads or serves as a key team member on cross-agency teams or working groups designed to address needs related to mission-driven needs. As required, responsible for the coordination of PID participation in outreach activities designed to increase public education and awareness of the Copyright Office and its services. Oversees and conducts Office presentations for both national and international professional visitors, including government, and copyright industry leaders, student groups, and copyright practitioners. As an expert in all copyright program areas, provides information tailored to the visitors’ particular needs. Customizes overviews and presentations based on the audience, the timeframes, and workload considerations of the Copyright Office staff. Trains Copyright Information Specialists to conduct presentations.