Guest Services Agent, Kohler Hospitality

Created at: April 17, 2025 00:00

Company: KOHLER

Location: Kohler, WI, 53044

Job Description:

Location: Kohler,
WI
Opportunity
Join
our guest services team—the heartbeat of our business and the warmth our guests
remember long after their stay. 
Specific
responsibilities include:
Open the door and
greet guest with “sense of arrival” by using proper greeting and last
name.
Register guests in property management system.
Escort guests to
their rooms with luggage.
Valet guest’s
vehicle if requested or give directions to parking areas for self-park.
Assist guests with
requested reservations for resort properties.
Maintain a clean
work area, including Grand Hall, front desk, solarium, terrace, SPA,
storage closets, and exterior building. Maintain furniture arrangement as
required by season or event.
Provide in depth
knowledge of all in-house facilities and hours of operation, as well as
daily activities and area attractions.
Inform supervisor
of any guest problems or unusual circumstances.
We have Part-Time & Full Time opportunities available, working Weekdays & Weekends. Shifts will vary
between 6:00am and 11:00pm.


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