Critical Infrastructure Technician 5698873

Created at: April 17, 2025 00:00

Company: Accenture

Location: Boston, MA, 2101

Job Description:

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Critical Infrastructure Technician will have front-line responsibility in monitoring critical infrastructure, assisting in planned maintenances, and responding to emergency events in the Andover Ma. Data Center.  Additionally, they will:
Provide first level response diagnosis for alarms via the building management system and if necessary respond to the alarm situation and coordinate resources and vendors for service restoration under direction of Data Center Engineers.
Perform advanced monitoring activities for all facility related systems and equipment in a Data Center environment.
Assist with on-site installation, preventive maintenance, repair and calibration on electrical and mechanical systems in a raised floor/Data Center environment.
Assist Sr Data Center Engineers inspect and test complex mechanical and electrical equipment including water cooled chillers and towers, DX dry cooler equipment, computer room air handlers, pumping equipment, fire alarm panels and sensors, motor control devices, facility lighting, signal equipment, communication devices and power circuits.
Assist and facilitate the repair and replacement of mechanical devices such as valves, motors, device controls, switches, gauges, wiring, fans, pumps, compressors, condensers and piping.
Conduct daily critical infrastructure rounds and ensure shift reports are properly filed for metric analysis.
Reference BMS data for trending on power and cooling utilization. 
Provide base building support for facility requests within the critical spaces and office environments.
Assist in the installations of new circuits for new client builds and for expansion or upgrades for existing clients.
Build and/or modify client colocation cages for upgrades and new builds.
Monitor air floor in the critical spaces and make modifications as necessary.  Add ceiling grid and vented floor tiles as required or directed.
Ensure that the inventory and organization of connectors and plugs, electrical boxes, conduit and wire is sufficient to respond to emergency service requests. 
Prepare electrical requirements lists for new builds and upgrades and submit requirements to suppliers for quotes.
Provide updates to NSC during events, provide capacity reports to management, and update MOP’s.
Review vendor service reports for accuracy
Assist in planning, development and implementation of appropriate programs for the Inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floor/data center environment.


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