These positions are located in Yosemite National Park, in the Division of Visitor Protection. Occupancy of government quarters is required.
All qualifications must be met by the closing date of this announcement-04/22/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-08 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience may include: handle 9-1-1 telephone, fire, law enforcement, medical, search and rescue, maintenance and other emergency service calls; assist in providing technical and administrative supervision to all dispatchers and specialized technical support for related functional programs and projects; thoroughly familiar with and able to administer all agencies policies and procedures governing dispatch for law enforcement, fire, aviation, search and rescue, medical and other emergent situations; assist in the implementation, administration, integration and oversight of information flow across various telecommunications platforms (e-mail systems, network computers, facsimiles, telephones, alarms, recording devices, radios, Computer Aided Dispatch) in the Communications Center; integrate proper law enforcement dispatching and oversees that subordinates properly utilize a complex law enforcement telecommunications system interface with local, state, national and international law enforcement communications networks and able to create and develop a training system that will show opportunities and deadlines. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. CTAP/ICTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Major Duties include: Directs and manages the daily operations of a high-functioning, 24/7 Emergency Communications Center (ECC), ensuring the seamless processing of 9-1-1 emergency calls and dispatching of resources to complex all-risk incidents. Ensures effective response to all-hazard incidents including law enforcement, emergency medical services, wildland fire, structure fire, search and rescue (SAR), maintenance, and natural disaster coordination. Provides leadership and supervision to a team of 7 dispatchers, overseeing recruitment, training, and career development. Assists in creating and developing the training program for dispatchers, identifying development and training needs to provide career growth opportunities. Regularly assesses the performance of each dispatcher, ensuring adherence to ECC standards, compliance with certification requirements, and alignment with National Park Service (NPS) goals. Provides technical leadership in telecommunications support, database management, and investigative analysis functions within the ECC. Manages and oversees the operation, maintenance, and upgrading of essential communication technologies, including Computer-Aided Dispatch (CAD) systems, Records Management Systems (RMS), and radio communication infrastructure. You will be required to work on-call, evenings, weekends, holidays, overtime and shift work. You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. Yosemite National Park, California, known worldwide for its spectacular natural beauty is the backdrop for this position. Sitting astride the Sierra Nevada Mountains, the park covers 1,182 square miles of varied wilderness ecosystems, from river valleys to alpine meadows to lofty 13,000 foot high peaks. Yosemite Valley is located 208 miles from San Francisco, 81 miles from Merced, and 94 miles from Fresno. Shopping, medical, postal and laundry services are available in the park. Elevation at the Valley floor is approximately 4,000 feet and 2,200 feet in El Portal. The park is open year-round with the majority of activities occurring during the busy season March through October.