Join us in a dynamic environment where you will be a Subject Matter Expert (SME) in Commercial Insurance, collaborate and manage the team to perform, engage with multiple teams, and contribute on key decisions. Responsible for team decisions, you will provide solutions to problems for their immediate team and across multiple teams. Exciting challenges await you!
 
Key Responsibilities:
Managing end-to-end operations for client deals and delivery capabilities for a complex offering
Own service quality, cost, and leadership of delivery teams
Contribute to solution development, growth and sales
Expected to be an SME, collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute on key decisions
Provide solutions to problems for their immediate team and across multiple teams
Expert proficiency in commercial insurance is required. Advanced level of proficiency in real estate compliance is recommended. Service delivery proficiency at an Intermediate level, policy servicing proficiency at an advanced level, and SAS governance and risk and compliance proficiency at an Intermediate level are suggested
Develop and implement strategies to enhance service quality and delivery efficiency
Lead and mentor delivery teams to achieve operational excellence
Collaborate with cross-functional teams to drive innovation and continuous improvement
Analyze data and trends to identify opportunities for process optimization and cost savings
Ensure compliance with regulatory requirements and industry standards.