The Medical Administrative Specialist is a facility-wide position, located in the Office of the Chief, Health Administrative Service (HAS), located in Manchester, NH.
To qualify for this position at the GS-09 level, you must meet one of the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Medical Administrative Specialist. Qualifying specialized experience includes: Provides medical administrative coverage for all facility administrative duties during absences and irregular hours (non-policy making). Assisting with processing admissions. Assists with processing discharges. Assists with enrollment and eligibility for external customers about Health Benefits. ~OR~ Education: Successfully completed two (2) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ Combination: equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and Management Analytical Reasoning Customer Service Legal, Government and Jurisprudence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements/Work Environment: The work requires much walking through the medical center with occasionally the requirement to lift objects such as suitcases, clothing, or medical charts. Work is accomplished in a busy, generally congested office area. This position routinely goes to most sections and buildings, including offices, clinics, wards, laboratories and the morgue. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include, but may not be limited to the following: · Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise. · Represents management in (non-policy making) administrative matters. · Represents management in matters pertaining to the lawful retention of veterans in the VAMC. · Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff. · Responsible for achieving management objectives and supporting the decision of management in carrying out duties. · Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources. · Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc. · Assists in responding to emergencies, determines priorities and nature of action to be taken. · Assists with computer issues during non-business hours. · Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives. · Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. · Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues. · Performs other duties as assigned. Work Schedule: Noon to Midnight, nights, weekends and holidays. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized