Opportunity
Operate under general direction and assist in the design, coding, testing, implementation and maintenance of computer systems and/or software solutions to increase business effectiveness.  Help solve problems and create new opportunities to assist in the achievement of business goals.  Develop and monitor policies, procedures, and standards documents.
Specific Responsibilities
Functional Skills:
Control the project scope, resources, and project quality within budget and schedule to meet objectives.  Provide spirited, positive contribution of systems projects.  Challenge obsolete practices; question accepted truths.  Develop practical systems scope that enhances the business function.  Develop an understanding of business processes and the implications of computer systems on these processes. Provide analysis, counsel, and incorporate a feedback loop with end customers to ensure efficient operation of systems and/or programs.Provide inputs for project review meetings and management presentations, including general design review, project scheduling, test plan, system and program tactics and methods, system controls, procedures, documentation, and system implementation plans.Prepare and publish systems project status reports.  Comply with Systems Development standards, procedures, guidelines, priorities, and schedules.Develop detail system and program specifications.  Develop system documentation and user procedures.  Write computer programs.  Prepare test data.  Coordinate/perform system and program testing.  Coordinate/perform system and program implementation and modification.  Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions.Participate in educational programs and professional societies involving analysis, leadership skills, computing technology, and systems methodologies.Conduct educational programs involving company personnel relating to computing technology and specific projects.Perform other related duties as assigned.
Competency Requirements:
Team Work
Acts as an integral part of the respective team.Contributes ideas being respectful and understanding of individual experience and knowledge as compared to othersWillingly takes direction from a variety of other team membersSupports the team through meeting commitments on assignments.Takes lead role for minor project work.
Professional Competence
Seeking out information from other team members and alternative sources regarding industry trends relevant to functional assignmentsPursues management recommended technical and industry training and certificationsDetail oriented in work and analysis.High quality of work in support of team initiatives.Exhibits strong, diverse technical systems skills and a strong knowledge of CIT processes.Exhibits a solid knowledge of business processes for an assigned functional team and a strong willingness to expand this knowledge.Demonstrate strengths in either technical skills or project leadership skills, shaping individual career path.
Focus on the End Customer
During the performance of assigned tasks, watch for any missed opportunities in defined business process, making adjustments as required.  Communicates scope changes with other team membersChallenge questionable business process changes to team management when experience raises questions/doubts.
Initiative/Taking Responsibility
Takes ownership for assigned tasks, working to complete them on time with targeted results towards end objectives.Learn from assigned tasks and through mistakes made, keeping a positive attitude throughout.Strong initiative to learn and progress to the next level in the organization.
Communication
Uses speaking and writing skills to effectively convey information, express opinions, and motivate others to act.Listen actively.Tailor presentations to the needs of the audience.Demonstrates mastery of information and is persuasive.
Builds Trust
Successfully establishes and maintains partnership with others.Thoughtful consideration of others’ ideas and concerns (empathetic thinking).Sought after for team membershipSet High Standards of PerformanceHas achieved a level of contribution that includes a competence of the 2 skills relating to:Process knowledge.Functional expertise for either technology or business.Able to lead some minor projects or assist in leading a major projectProcess knowledge and functional expertise would apply to multiple areas.
Drive Continuous Improvement
Develop practical systems scope that enhances the business function.When developing project scope, challenge obsolete practices, question accepted truths and eliminate non-value-added processes.