Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:

Support the Operations team while working cross-functionally with Engineering teams across the world
Technical troubleshooting of issues faced by the Ops Team
Support T1, T2, and other teams including members of Engineering teams from across multiple offices and countries
Helping others on the Bug Triage team; knowledge sharing
Having an awareness of the team’s queues at a high level as well as any issues or blockers affecting the team’s work (and report to TL)
Send out notifications to the wider Movie Ops and Eng teams about current open issues and workflow changes
Understand the end-to-end workflow of Tech Triage sub workflows
Creating documentation of how new tools/products/features work, as required
Setting up feedback or knowledge sharing sessions
Helping TL for IHC updates