Customer Success Management Specialist

Created at: April 25, 2025 00:01

Company: Accenture

Location: Beaverton, OR, 97005

Job Description:

Preferred location: Washington DC Metro area
Key Responsibilities:
Drive the successful adoption of the client’s suite of cloud-based productivity and collaboration tools solutions for a portfolio of accounts
Serve as a thought leader in GenAI and digital productivity and collaboration, provide thought leadership to customers at executive and practitioner levels
Partner with customers to identify success plays that will accelerate their time to value, and develop plans to implement these services, including the tracking of objectives, stakeholders, milestones, risks and metrics
Guide senior customer stakeholders through the changes needed to unlock the full value of client’s tools, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value
Partner with customer-facing account teams and executives to develop strategic and technical plans that help customers achieve their business objectives
Role Requirements:
The selected individual will be required to work eastern time
Travel can be up to 30% 


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