The Air Traffic Organization (ATO) has 35,000 controllers, technicians, engineers, and support personnel whose daily efforts keep aircraft safe, separated, and on time. Air Traffic Services provides safe, secure, and efficient management for the National Airspace System and international airspace assigned to U.S. control. We are responsible for more than 5 million square miles of airspace in the U.S. and more than 24 million square miles over oceans.
As a basic requirement for entry into the FAA Executive System, you must clearly articulate and describe within your five (5) page resume evidence of progressively responsible leadership experience that is indicative of senior executive-level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below. In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of these criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess these criteria are ineligible for further consideration. LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders. LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations. LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization. LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques. TECHNICAL REQUIREMENT: Experience providing leadership, strategic direction, and tactical oversight of air traffic operations for a technical, aviation organization.
The Director, Air Traffic Operations—Central Service Area (CSA) provides advice, guidance, and oversight for managing air traffic operations within the CSA. The Director also oversees the development of programs and standards associated with air traffic program areas, such as safety, program operations, operations support, finance, and administration. The CSA Director has direct line authority over approximately 7,200 employees covering eight (8) districts, including 12 senior managers responsible for providing effective and efficient air traffic operational management. The Director also administers a $4.8M budget. Principal Responsibilities Directs air traffic services, air control flight assistance, and aeronautical communications systems and facilities for a specific service area by exercising line authority over subordinate FAA terminal and en route facilities and operational authority over Federal Contract Towers. Makes strategic decisions regarding the management of the service area by applying aviation industry trends and experience with NextGen technologies. Oversees the implementation of all national policies, procedures, and practices that apply to air traffic operations within the assigned service area. Participates in the investigation of accidents, incidents, and emergencies involving air traffic field facilities. Engages with ATO and Regional Flight Standards Division representatives to ensure adequate investigation of air traffic control operations and aircraft accidents, assuring corrective action as appropriate. Represents and defends the Department of Transportation's and FAA's position before stakeholders concerning air traffic issues and resolves significant issues within the service area.