About the position: This position will be assigned to Kirtland AFB, NM. This is a Regular Full Time (RFT) position with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12 May 2025 Business Based Action, Outside Applicant Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Four years' experience in hospitality with a minimum of two years at the assistant lodging manager level in a military or commercial hotel. This responsibility must have included daily hotel operations encompassing economic soundness of program operations, uniform accounting and supply procedures, facility management and renovation, and staff management and supervision. A baccalaureate degree, or higher, in hotel management, hospitality, or business (or 36 semester hours combined in hotel management, hospitality, or business) may be substituted for two years of hospitality experience but does not substitute for assistant lodging/hotel manager experience. Certified Hospitality Administrator (through American Hotel & Lodging Association) or Certified Rooms Division Executive is highly desired. You will be evaluated on the basis of your level of competency in the following areas:
The primary purpose of this position is the management of the administration, technical and professional direction of a Lodging operation consisting of multiple operations that are either local or geographically separated and contract quarters, i.e. multiple front desks. Responsible for the executive management, administration, technical and professional direction of the Lodging business operation in accordance with Air Force Standards. The Lodging activity consists of multiple operations that are either local or geographically separated and contract quarters. Facilities consist of multiple desks that are full-time or near full-time operations. Exercises managerial authority to set long-range plans, goals, and objectives that integrate higher headquarters policies with local installation and squadron needs. Develops policies and procedures, which result in efficient and effective operation and utilization of all lodging assets. Structures organization to optimize use of resources and maximize efficiency and effectiveness of the lodging operation. Plans, schedules, and coordinates major activities for lodging projects and facilities with other installation squadrons and appropriate personnel to integrate and/or promote lodging operation and interests with other organizations on the installation. Performs or directs periodic or scheduled surveys, audits, and inspections to determine adequacy of lodging conditions, compliance with requirements, and to evaluate effectiveness of financial management/controls. Manages a lodging budget in excess of multi-million dollars annually to include multi-million dollar sales and revenue, operations and expense, NAF requirements (NRB), APF budget. Develops installation lodging cost reduction procedures and techniques. Prepares budget estimates and controls of disbursement of funds. Formulates current and long-range Income and Expense (operating), capital requirements, cash flow, and rate determination budgets. Performs surveillance over budget projections versus expenditures and accountability and disbursement of funds. Evaluates and monitors occupancy and personnel expenses and payroll, maintenance, and supply costs to maintain profitability. Formulates current and long-range plans and justification for new lodging construction and major renovations and facility improvements using statistical and narrative information from lodging surveys and audits. Coordinates with Financial Management, Civil Engineering, and other appropriate organizations to obtain assistance and garner support. Establishes and maintains a cooperative liaison with local, state, and/or national lodging organizations, and chamber of commerce to foster better relations and enhance support of the installation's lodging requirements. Develops or oversees the development of overall management plans and administrative procedures related to unique or highly specialized lodging activities. Manages a large, active distinguished visitor program. Coordinates with high-level officials at tenant organizations. Oversees or directs a comprehensive commercial lodging program for off-base quarters. Ensures compliance with Air Force standards. Develops performance work statements for the Linen contract services. Measures compliance through inspections, audits, and customer critiques. Determines whether contractor performed work meets contract standards for authorization of payment. Directs work through subordinate supervisors. Determines goals and objectives for each subordinate supervisor and section. Develops or oversees the development of work plans used by subordinate supervisors. Hears and resolves group grievances or serious employee complaints. Makes decisions on training needs and encourages employee self-development. Evaluates subordinate supervisors and serves as the reviewing official on evaluation of nonsupervisory employees. Assures reasonable equity of performance standards and rating techniques developed by subordinate supervisors. Selects candidates for key vacancies and coordinates/approves recommended selection of other positions, taking into consideration skills, qualifications, and mission requirements. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Discharge security responsibilities by ensuring training and compliance with security directives. Recognizes and takes appropriate action to correct situations posing a threat to health and safety of subordinates.