The Hospitality & Office Operations Coordinator will serve as a member of our location services team and will provide top-tier customer support, efficient service and develop organized processes for the day-to-day operations.
This role is responsible for a wide range of services that include executing office meetings and events, internal and external customer support and general administrative care.
The Hospitality & Office Operations
Coordinator oversees
the daily maintenance and preparation of meeting and workspaces, relationships with vendors, reservation tool and assisting clients with guest badges.
Key Responsibilities:
Support Life and Safety Efforts: Including badge access, audit reports, and general CCure administration
Plan and manage operations and services deliveries, ensuring operational compliance to policies, budgets and guidelines, and review service performance against business objectives
Set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual
equipment. 
Order,
stock and maintain supplies for office (e.g., copy room, coffee/café. etc.)
Process space reservation requests (assign and confirm space, catering and equipment) to ensure optimal workspace occupancy and perform administrative duties according to location guidelines
Act as a point of contact for the landlord or external providers and for various Workplace Solutions tools/databases, related basic technical support and end user training.
Manage regular contract
relationships. 
Act
as a resource for questions from workgroup and customers
Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the GU/location 
Assist with customer retrieval, return and/or destruction of documents, according to archival guidelines. 
Problem-solve by drawing on knowledge of other departments utilizing network of contacts 
Prepare daily, weekly, and monthly reports associated with the office or workgroup
Support the planning and execution of all on-site meetings/events and on-site catering. Liaise with Event Hosts.
Help provide audio-visual
support/troubleshooting
prior to and during meetings and events as needed
May be involved in actions related to programs or projects

Job Requirements:

Daily, onsite work at the Cincinnati Corporate office located at Atrium One, 201 E 4th St, Cincinnati, OH 45202
Hours: 8:00am-5:00pm Monday through Friday with flexibility to work overtime as needed
Ability to lift/move up to 40lbs