About the Position: This position is located at William Beaumont Army Medical Center in El Paso, Texas. This is a Direct Hire Solicitation.
Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes administrative, clinical management or supervisory experience in the health care field including but not limited to: utilizing automated health care delivery systems; providing regulatory information on the credentialing/privileging process; and providing administrative support in areas such as budget, personnel, and procurement. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
Provide patient appointment scheduling services to all primary and specialty clinics across Medical Treatment Facility (MTF) and indirect clinic medical support assistant operators.
Provide appointment reports and statistics to appropriate personnel.
Establish and set section priorities and prepares schedules to accommodate changes in deadlines and to provide for unexpected suspense requirements.
Develop and maintain a variety of data capture and assessment tools and systems.
Share, advise on and/or coordinate healthcare administrative policies, programs and operations in conjunction with all appointing and scheduling policies as directed.