This position is located at Leisure Travel Services at Schofield Barracks Hawaii (Island of Oahu). Leisure Travel Services provides exceptional military rates for numerous attractions throughout Hawaii and beyond. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
MINIMUM CRITERIA: 1. Experience which involved dealing with the general public and performing financial transactions. HIGHLY QUALIFIED CRITERIA: 1. Proven work experience and extensive knowledge of all Hawaiian Islands, including accommodations, attractions, and activities. Ability to provide advice to customers regarding where to stay, what to see, and what to do on the islands. 2. Possess knowledge and experience in booking travel arrangements with airlines, hotels, car rentals, and cruise lines by way of telephone and online booking accommodations. 3. Possess work experience in booking local attractions in Hawaii. 4. Must possess effective communication skills with customers and reservations telephone line. Experience advising guidelines and requirements. 5. Proven ability to deliver exceptional customer service and maintain client satisfaction. 6. At least one (1) year of experience using computer programs, point-of-sale (POS) systems, or reservation systems. NOTE: To be evaluated as a highly qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under both minimum criteria and highly qualified criteria above. Applicants who meet both minimum criteria and highly qualified criteria will be referred to the selecting official for consideration first.
Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours, sporting events, theaters and special events.
Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information.
Maintains brochures, price listings and related information for customer use.
Receives payment, issues receipts and documents business transactions.
Performs related administrative support duties.